Version 1 cabinet sw upgrade

[mroberts]

Hi all,

Can I upgrade a version 1 cabinet to 8.1 software? Or do I have to upgrade the cabinet to a version 2 first.

Thanks

MRoberts

 

[Telecomboy]

V1 can go to R8.1.

 

[mroberts]

Follow up question:
Ok, great. Thanks! But now what do I do with the Delta Server? They have Call Center. How do I migrate Delta Server to CCR??

Thanks

MRoberts

 

[tlpeter]

You can't migrate it.
But i would not invest in CCR to be honest.
How many agents do you have?


BAZINGA!

I'm not insane, my mother had me tested!

 

[jamie77]

I think you really need to do some more product reading before you head into this.

Delta Server died about 4 releases ago (3 years??) along with CCC. CCR is a whole other beast and a totally separate product.

Jamie Green

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