Verizon PRI - S8300 - no caller ID with name 1

[charlottemccloud]

Hello-

I have a Rel 3 CM S8300. I have a local PRI with Verizon for inbound/outbound calls. Verizon has verified that we subscribe to caller ID w/ Name. We are seeing Caller ID, but no name.

In the trunk group, I do have send name? Set to y.

Thanks, to all.

 

[Zen216]

how many line display do you have.. we have 2 line displays and only have enough room for one or the other..
under incoming call handling treatment, you can specify cpn-pref, cpn-only, bn-pref, bn-only, or none..
only settings will only allow that setting to be displayd,, the pref setting will show that item, and if not avail, then the next one,,
so cpn-pref would display name, but if name not avail it would display number...

we have different incoming numbers show differnt things for the separate 800 #'s, but have one generic setting for all other calls..
service type = public, called length = 4, per call cpn-bn set to bn-only (we need the number not the name) you would probably set it to cpn-pref

hope this helps

 

[Zen216]

most of ours are bn-only,, but here is a past of one of my trunks..

display inc-call-handling-trmt trunk-group 2 Page 1 of 30
INCOMING CALL HANDLING TREATMENT
Service/ Called Called Del Insert Per Call Night
Feature Len Number CPN/BN Serv
public-ntwrk 4 2350 4 6723 bn-only
public-ntwrk 4 2351 4 5123 bn-only
public-ntwrk 4 2352 4 5176 bn-only
public-ntwrk 4 2344 4 5450 bn-only
public-ntwrk 4 2345 4 5930 bn-only
public-ntwrk 4 2361 4 5094 bn-only
public-ntwrk 4 2365 4 6700 bn-only
public-ntwrk 4 2356 4 6400 bn-only
public-ntwrk 4 2349 4 1103 bn-only
public-ntwrk 4 2348 4 5109 bn-only
public-ntwrk 4 2347 4 5195 bn-only
public-ntwrk 4 2346 4 6704 bn-only
public-ntwrk 4 2355 4 1104 bn-only
public-ntwrk 4 2353 4 1105 bn-only
public-ntwrk 4 2400 4 5104 cpn-pref
public-ntwrk 4 2370 4 6513 bn-only
public-ntwrk 4 bn-only