verity search

[BKP1]

I use cfsearch to search the indexed word documents.
My search returns any keyword found in the document except "names" in some cases.
For example if there is a name called "Jessica Bicks" in the document, if I search by Bicks or Jessica Bicks it returns the document. But if I just search by Jessica it returns 0.
Also if there is a name called "L. Bailey" in the document, searching by Bailey or L. Bailey returns 0 records.
But if I search a name "G. Nickel" by Nickel or G. Nickel it returns that document.
can someone please help?
The code is shown below:
Using verity clean function to replace some characters.

My search code is:
<cfsearch name="GetResults"
collection="#collectionName#"
type="natural"
criteria="<WILDCARD>*#LCase(verityClean(FORM.keywords))#*"
ContextPassages="1"
ContextBytes="500"
>

 

[BKP1]

I figured out the problem, but not the solution yet!
I am basically searching the word documents with forms in it. So if the name is in the field where back fill is enabled in the background, I can't search. If it's a plain text without back fill it can be searched.
Anybody have any idea? Please help!

Thanks