Mar 3, 2015 #1 HBcity Programmer Aug 28, 2013 95 US The Verint extension is showing on the agent's display. Is there a way to remove this? Example. What an agent sees on phone display is: 202-5544 SalesVDN the 202-5544 is a extension in the Avaya PBX and isassigned to Verint recording. PBX is Avaya CM release 6.0
The Verint extension is showing on the agent's display. Is there a way to remove this? Example. What an agent sees on phone display is: 202-5544 SalesVDN the 202-5544 is a extension in the Avaya PBX and isassigned to Verint recording. PBX is Avaya CM release 6.0