Vendor Returns in 7.6.300C

[ChrisP520]

I'd like to ask how folks out there are handling vendor returns in Progression 7.6.300C. You can't print a vendor return form unless the item is selected for receiving inspection. We are a distributor and have thousands of active items so going through a receiving inspection process (even just doing the disposition) is unrealistic.

Our big problem is that there is no way to track these items to make sure they've been sent back to the vendor and that you've received your credit or replacement. This all has to happen outside of the Macola system and that is just a crack waiting to be filled with an undone task.

Any thoughts?

Thanks,

Chris

 

[ultrav]

We have a customer that we use for vendor returns- our company info on the billing side - ship to is vendor info - we charge the items that are sent back and credit them in AR when we get the credit in. This way we are able to track by the statements at the end of every month. Not the cleanest solution but it works for us.

Celeste

 

[ChrisP520]

Thank you for the reply, Celeste. Do you use a single "catch-all" customer to do this? Or do you have different one's for different purposes?

Chris

 

[ultrav]

We have a single catch-all customer to do this - in the beginning we used to send out parts to be machined under that customer also, but we separated out a few of our active machinists and created their own customers for them.

Celeste