Vendor check has portion of 2 addresses 1

[smatthews]

Hello,

We are using Dynamics 10 and had a very strange thing happen. We had a vendor with a primary address and we added an addressID called 'winter'. When we printed the check for this vendor it had the 'winter' street address and the city, state and zip from the 'primary' address. Any one have any suggestions?

Thanks, Smatthews

 

[VictoriaYudin]

A few questions to help track this down:
- Are you using a 3rd party product to print your checks?
- Do you have a modified check report layout?
- Can you reproduce this behavior after restarting GP?


Victoria Yudin
Dynamics GP MVP 2005 - 2009
Flexible Solutions - home of GP Reports

http://www.flex-solutions.com/gpreports.html

blog:

http://victoriayudin.com

 

[smatthews]

Vick400

Thanks for responding. Our accounting person is on vacation until 6/28. I will ask her these questions when she returns.

Regards,
Smatthews

 

[smatthews]

Hi Vick400,

See responses to your quesitons below:

- Are you using a 3rd party product to print your checks? No
- Do you have a modified check report layout? Yes

- Can you reproduce this behavior after restarting GP? Did not try - only pay vendor in question quarterly.

Thanks, Smatthews

 

[VictoriaYudin]

If this happened for other vendors, then I would look at the modified report to see if the issue is there. If it only happened the one time for this one vendor, then I would suspect either something went wrong with that particular transaction or something with the vendor addresses is not set up properly. If you don't have a way to test this, then you'll probably need to wait until the next time you pay that vendor to see if the problem shows up again.

The only other thing I can think of, if this payment was a partial payment for an invoice that's still open in your system, then you could check the VADCDTRO column in the PM20000 table to see what address is set as the REMIT TO address for this invoice.

Victoria Yudin
Dynamics GP MVP 2005 - 2009
Flexible Solutions - home of GP Reports

http://www.flex-solutions.com/gpreports.html

blog:

http://victoriayudin.com

 

[smatthews]

Vick400,

Thanks for you help..I will try your suggestions. Have a star on me.

Smatthews