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vectors 1
- Thread starter fjwhite
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You will want the Call Vectoring and Expert Agent Selection (EAS) Guide - you can look HERE on the Avaya website for the correct version of CM that you are using.
Susan
"An education isn't how much you have committed to memory, or even how much you know. It's being able to differentiate between what you do know and what you don't."
- Anatole France
Susan
"An education isn't how much you have committed to memory, or even how much you know. It's being able to differentiate between what you do know and what you don't."
- Anatole France
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