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Vectors going to VM

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jkenny1122

Technical User
Sep 19, 2023
1
US
Hi All, New to Avaya so forgive me.
on Avaya phone system setting up new phone tree (Vector) and it all works except leaving a VM
So hit 1 to speak to Bob 2 for Kathy 3 for John and 0 to leave msg and they want 0 to go into Bob's VM box but not ring his phone?? Possible??
Thanks
 
Yes, just put it in your vector.

01 collect 1 digit after announcement 1234 for none
02 route-to number 1111 with coverage y if digit = 1
03 route-to number 2222 with coverage y if digit = 2
04 route-to number 3333 with coverage y if digit = 3
05 route-to number 4444 with coverage y if digit = 4
06 goto step 08 if unconditionally
07 stop
08 messaging skill 99 for extension xxxx
09 stop

Ken Means

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)
 
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