vectoring with 4 split skills help

[247star]

Is it possible to queue/check to more than 3 skills in a vector?

I'm having an issue where I am queueing to 4 skills in a vector.

Calls are dropping through correctly to agents in the first 3 split, but available agents in the 4th split are not recieving calls when calls are queued and those agents are available.

I notice the call_rec table in CMS only displays the first 3 skills which a call queues to, so i'm wondering wether this is a system limitation?

 

[SF0751]

You can only queue a call to three skills.

Susan
"An education isn't how much you have committed to memory, or even how much you know. It's being able to differentiate between what you do know and what you don't."
- Anatole France