Variance in one of accounts subledger 1

[villica]

Hi everyone,

There is a variance in one of the accounts sub ledger of $110.05, inv. #12345. When the invoice is pulled up in explorer it shows as being paid Mar 06/08 however when you drill down into the transaction it does not show as being applied. It also does not appear as outstanding on the customer collection screen.

I have payment number and cheque number this invoice was paid on Mar 06/08


Any ideas. I am not an accountant so I am not sure where to even start to look or fix it.

villica

 

[VictoriaYudin]

Have you tried reconciling the customer account? Go to Tools > Utilities > Sales > Reconcile, choose Outstanding Document Amounts, select the customer in the from and to for the Range, then click Process.

Victoria Yudin
Dynamics GP MVP 2005 - 2008
Flexible Solutions - home of GP Reports

http://www.flex-solutions.com/gpreports.html

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http://victoriayudin.com