VAL Card Stops Responding 1

[jrl237]

I have a Voice Announcement over LAN card in a Definity switch. It works fine for awhile, then it falls off the network. It can't be pinged. Resetting it clears up the problem for a while (a week or so) but then it does it again. I think it's a hardware problem. Can anyone suggest anything else it might be?

Thanks,

JRL

 

[4merAvaya]

You may want to verify that your VAL board (TN2501) has the most current firmware. Firmware updates & instructions are available from the support.avaya.com webpage.

Kevin

 

[jrl237]

Thanks, Kevin, that's a good idea. I'll give it a try.

JRL

 

[nageshpai]

Are you using Definity prologix. If so then for VAL card you will need an extra CLAN card. I faced the similar problem at one of cutomer's site. The problem is if we use VAL card with Prologix then the prologix's resources are shared and VAL card doesn't get enough resources. To solve this you will need and extra CLAN card.

Nagesh

 

[jrl237]

Nope, no Prologix. Just the TN2501 and a CLAN card. Most of the time it works fine.