VAL board FTP backup

[njadmin]

I have my VAL board setup and working fine, the ftp is working but I can only see a few files (about 25). I have 30 announcements recorded but can only backup 25 because I can't see the other file names. I'm using WS_FTP as my client. I've tried using other clients but they don't seem to work well with the VAL board is there something I'm missing?

Thanks

Jason

 

[CBB]

Have you tried using VAL manager to do the backups? I have never had any problems with it.

 

[njadmin]

I don't think I have VAL manager I have the Admin software for the switch but I don't remember getting a CD with the VAL board.

 

[CBB]

It should have come with integrated management.

 

[njadmin]

I don't see it on the CD and the only options I had during install were:
Required Components
Site Administration
VoIP Monitoring Manager Trial

I got this CD years ago and when I did my upgrade two years ago the only CD I remember getting was ECAS. I guess I try looking around again to see if there's another CD other than the Docs.

I also check Avaya's site and they only have patches to download no software (whata crock)

 

[njadmin]

Nope can't find it. Does anyone know who I can call to get a copy? I have the Docs for Communication Manager on CD
CD info:
03-300151
issue 2
Comcode 70033579
June 2004

There's no software on the CD though just pdf files.

 

[njadmin]

Does anyone have any ideas about this?
I've tried everything I can think of, from disabling the filesystem to erasing the announcements. I can only see the first 23 files. I know the files are there I can upload new files and see them but it won't use them.
Example:
one announcement file name aa5029
I recorded the announcement on the phone
I uploaded a different announcement aa5029
when I play the announcement it's the one I did on the phone and not the one I uploaded. So it seems there's something with the filenames for a different directory.

 

[njadmin]

OK I found the problem, after I posted I download the new firmware for the card. Loaded it an what do you now it's working just the way it should. tn2501ap_f8-sig.bin is the file that fixed this problem just so everyone knows.

 

[CBB]

FYI you can download VAL manager from the download center on the Avaya site if you have a login setup

 

[CBB]

My previous post is bad info, sorry. Looks like you can only get the opdates there, not the actual app. Sorry

 

[njadmin]

Yeah I did the same this on that site, I downloaded the patch the realized it was just the patch. Would still like to get the software from somewhere though.