Check the customer options see if you have the full 1 hour of capacity on the VAL board. Also check the internal disk on the VAL baord. Command 'list directory board <carrier/slot> /annc' this will tell you if there are any files on the board that aren't on the 'change announcements' form as the VAL board has it's own on board storage device.
Received the following from Avaya last year in regards to the VAL board capacities.
Requires hardware: Yes
Maximum storage time per board for TN750 or TN2501AP: Up to 60 minutes at 64 Kbps sample rate
Concurrent Calls per Announcement: 50 when using a DEFINITY Server SI or DEFINITY Server CSI 1,000 when using the DEFINITY Server R or S8700 Media Server
Backup and restore over LAN: Yes
Recording Method: Use PC or telephone
File portability to multiple DEFINITY or MultiVantage™ servers: Yes
Playback quality: Toll quality
Backup speed: 2.6 seconds for each 60 seconds of announcement time
Reliability: High
Firmware downloadable: Yes
Number of boards per system: 5 on the DEFINITY® CSI and DEFINITY SI 10 on the DEFINITY R and S8700 Media Server
Announcements per board: 256
Maximum number of announcements in a configuration: 128 DEFINITY Server CSI or DEFINITY Server Si, 1,000 DEFINITY Server R 3,000 S8700 Media Server
Format: CCITT A-law or u-law
Sample bits: eight
Sample rate: 8,000 KHz
Channels: Mono
"If you always do what you always did, you'll always get what you always got!" Anonymous
CM 4.0 will increase the number of announcements you can store on a VAL board, but not the 1 hour limit.
You can still only have 10 VAL boards in the system unless you upgrade to an S8720XL configuration, then you can have 128 VAL boards, if they are installed in G650, G600, CMC1, MCC1, SCC1.
Do a search on System Capacities Table at support.avaya.com for all of this information.
- Stinney
Favorite all too common vendor responses: "We've never seen this issue before." AND "No one's ever wanted to use it like that before.
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