V/M MEMORY IS FULL HOW DO YOU EMPTY CALLPILOT 100

[DOETECH]

have a Nortel norstar with eight phones and 3 lines with voicemail and auto attendant. all extensions show that they have 0 new messages and 0 saved messages. however callers hear a message stating that you cannot record a message because the memory is full.
How do i get into the memory to delete all stored messages. thanks.

 

[allworxguy]

Check the General Delivery Mail box. MB 100.

Marv ccna

 

[curlycord]

Callpilot also has a report feature on the left hand side of the web page (if it's on your network)


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[DOETECH]

Thanks for the replies ALLWORXGUY and CURLCORD, tried accessing mb 100 thinking it might be the general mb, default password not working, will try resetting the mailbox password and see if I cann access it and clear it out. Unfortunately it does not have network access. Thanks for the support, will keep plugging away at it.