Using VMP 9.1 UCM for MOH Source 1

[AndoverService]

I have a 9.1 system with a 9.1 VMP on a UCM drive.

I loaded the correct formatted MOH file

• PCM, 8kHz 16-bit Mono

into this folder:

opt/ipoffice/tones/mohwavdir

I named it HoldMusic.Wav

I set the Tone/Music to .WAV in Manager as the SYSTEM SOURCE then rebooted.

When I check the music all I hear is the default double beep, beep even though the source says .WAV

I followed the instructions provided by Avaya. Have I missed something?

Thank you

 

[FractalTelecom]

Can you send a screenshot of the Manager tones and music page?

 

[tsackl]

You will have to store this file on the SD-card, not on the UC module.
Then open SSA, navigate to “Resources” and check.