Using VM ports on another 3300 as RAD ports

[tomcotton]

Hi, Is it possible to use vmports on another 3300 in the same cluster to play RAD messages??

 

[kwbMitel]

No problem. Do it all the time.

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What's most important is that you realise ... There is no spoon.

 

[Supernova99]

Yes it is but you cannot use them in ACD path's they must be on the controller the ACD path's reside

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[kwbMitel]

Supernova - Are you sure? I honestly can't say whether I've tried that scenario but why would the system care where the RAD device was?

**********************************************
What's most important is that you realise ... There is no spoon.

 

[Supernova99]

Or did I mean RAD hunt groups?

I know there is a limitation there somewhere.

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[LoopyLou]

Super is correct, RAD's in an ACD path need to be on the same controller as the path itself. You still can't share a RAD across IP in ACD.

The single biggest problem with communications is the illusion that it has taken place.

 

[tomcotton]

Cheers guys thanks for your help.
With that in mind can I activate 30 vm ports on a MXe controller without adding an additional DSP? The notes say the MXe has 2 quad dsps on board.

 

[LoopyLou]

You need the advanced voicemail option to get the 3300 ports and I think the new Quad DSP's are enough for the addional ports. I think only the older controllers needed a DSP added for the additional ports. I am not positive on this so you might want to check the hardware guide.

The single biggest problem with communications is the illusion that it has taken place.

 

[tomcotton]

Thanks all!

Could anyone recommend a cheap RAD device??

 

[Supernova99]

Why do you need a RAD device when you have them inbuilt on the 3300?
Surely you should be able to release one voicemail port to work as a RAD
If your controller does not have voicemail then you can just buy 1 or 2 Voicemail licences to get it enabled and then you can have 20+ RAD's

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[tomcotton]

I've got 20 but they are all full. We have work coming in from various suppliers, each with their own ACD path and custom RAD.

Could anyone recommend a cheap RAD device??

 

[Supernova99]

You could try Interalia, but they will probably be the same price as a DSP module

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[Supernova99]

I have just checked ebay there are a few on offer

http://cgi.ebay.co.uk/Interalia-MMU...903473&cguid=407bf64312b0a47a44b079a0ff774387

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[tomcotton]

Thanks bud

 

[mitelmitel]

What about IQ?

 

[Supernova99]

IQ is not cheap!

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