Hi, I have a few questions that I hope someone can help me out with. Are there many options for third party contact center software with Nortel BCM? Do you know how their call routing is set up, as far as if the third party software needs to have its own way of call routing? I am just starting to work with Nortel and Cisco phone systems and am interested in how they work with third party software.
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Using third party software with Nortel BCM
- Thread starter kbullers
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