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Using SearchService for Custom View

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RajaneeshJM

Programmer
Apr 22, 2014
27
IN
Hi,

In Enterprise Workspace there are 4 Folders and 1 Custom View. For the Custom View, a HTML is associated containing links to the 4 Folders.

For a normal user, on login to livelink, the user is able to view only the links available in the Custom View and 4 Folders are not displayed individually. Note that for the Custom View and the 4 Folders the option is set as List and not Featured/Hidden in the Enterprise Workspace --> Configure screen. Note that all the folders have See and See Contents Permission checked.

In the above mentioned scenario, on executing a SearchService webservice call with criteria as OTParentID as 2000, the SearchService retrieves only 1 record which is related to the Custom View. The other 4 Folders which are available in the Enterprise Workspace are not listed. I feel this is due to some settings in the livelink. This behavior is observed in the customer environment and the administrator is not able to identify the setting responsible for the same.

Please let me know the setting based on which the records are not retrieved when queried using the SearchService webservice.

Regards
Rajaneesh JM
 
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