Ethelk2044
IS-IT--Management
I am using Crystal 9.0 I created a main report calculating a total number of tickets by associates. As well as a total number of tickets by group. The Parameter I am using with the between the main report and the subreport is a date field. I need to be able to calculate off the total number of tickets open per associate in the subreport. I need to know how can I pass this variable to the subreport. The information below is within the main report. Please help.
shared Numbervar Associate;
Associate:= Count ({1__Trouble_Ticket.CallOpened}, {1__Trouble_Ticket.NewCallAuthor})
I need to be able to pass this calculation for each associate to a subreport. I can I get this field to show up in a subreport.
shared Numbervar Associate;
Associate:= Count ({1__Trouble_Ticket.CallOpened}, {1__Trouble_Ticket.NewCallAuthor})
I need to be able to pass this calculation for each associate to a subreport. I can I get this field to show up in a subreport.