Using crystal reports with mysoft print troubleshoot

[KyleAndres]

Hi,

I'm trying to troubleshoot an error I'm getting when using Mysoft, which requires the Crystal Reports viewer to print tickets created in Mysoft. I have included a screenshot of the error.
When I go to "Print Work Order", Crystal Reports opens a new window in IE with the problem ticket for printing. When I click on the printer icon, it opens another window with nothing in it.
This is IE 7(I have also tried 6), Mysoft version 6.08, and I have tried both Crystal Reports 8.5 and 10. I know that these pieces of software are outdated, but the group I am supporting is not planning on upgrading anytime soon. Thanks!

 

[dgillz]

Will it run within crystal itself rather than in the web viewer?

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