Using Clint

[Stinney]

Does using clint give you any faster updates compaired to using CMS in terminal emulator?

Someone at our company created a "home grown" application that screen scrapes real-time reports in CMS (using terminal emulator). But, if you've read some of my other posts, we are experiencing lag in real-time reports (which we are working on resolving).

However, this application is used to alert agents with a screen-pop if calls are waiting in queue too long, so it needs to have the ability to get these reports without lag as much as possible. I know all about q-lamps on phones, or using wall boards, or desktop wallboards, don't get me started as to why we don't use them. >:-<



- Stinney

Favorite all too common vendor responses: "We've never seen this issue before." AND "No one's ever wanted to use it like that before.

 

[jfh9219]

When I have accessed CLINT it has been via the terminal emulator. I would imagine that your access would also be that method (unless you are going to write an app that executes CLINT and posts/pushes/whatever the data to a recipient - this is how I think that RT-Sockets works by the way) which then makes your question one of can CLINT execute and re-execute faster than CMS?

The answer must be yes. CMS restricts auto-refresh to no less than 3 seconds. CLINT executes just as fast as you enter commands (at least on my server). If you are doing terminal emulator screen scrapes then you should be able to do the same thing with CLINT and dramatically improve the refresh rate unless of course the speed problem is related to the screen scraping program.

 

[nickd87]

We have an application that does something similar to yours Stinney, but I have found that we cannot get the data any quicker than the 3 seconds by using clint.

 

[AndyJUK]

I am currently trying to get live data into an app I am writing, can anyone give me any pointers on getting this, using a hostexplorer screen write, I am getting garbage where the figures are.

VB Preferably

cheers in advance