Using a valcomV 2904 4 door system with a Partner ACS

[NYSTECH]

I have a customer we took over maintenance last week and they Have a valcom V2904 door answering system connected to their Partner system.. yesterday the ACS had power issue and all programming was gone. I was able to recover most of the programming the only thing I can not to work is the door phone..

I beleive it is using a trunk port for a connection but, that is about all I can know.. I try programming with #604 and #605 but no luck.

Any help on programming this would be appreciated

 

[cvrbob]

604 & 605 is for the partner door phone, your valcom is probably using line ports , #301, or #603 Hotline

 

[Telecomboy]

If it is using a line port, just program that line onto the phones.

 

[NYSTECH]

I am thinking your right about #301.. they have a button that is marked door call on all the phones and I am thinking it is a line/trunk 4 which the door unti is using.

I will try remove line that is now on that button from the power outage and replace with trunk 4..

 

[jsaad]

yeah the valcom uses a trunk port and when they answer it can sound a tone to signal which door is pressing the button (2 beeps for door 2). they can also open the door.

 

[NYSTECH]

Thanks for all the responses.
It turned out that it was 301# and I had to move the line to correct button..