Users Losing Mouse Configuration

[plynn]

I have a left handed person whose mouse configuration changes back to a right handed mouse when using Citrix.
Any ideas on why this may be happening???

Thanks.

 

[DaveNamou]

You probably have to configure his Mouse configuration on the Citrix server as well.
Dave Namou, MCSE CCEA

 

[plynn]

I logged in on all of our Citrix servers as that individual and configured the mouse for a left handed person. I was guessing that this information was stored in their profile. They informed me that this worked for a few days and then returned back to a right handed mouse configuration. Any ideas??

 

[DaveNamou]

That's strange, why would it change back? I can't think of a reason why it would change back.

I do have a few questions though..
How many Citrix servers do you have?
Are you using Roaming Profiles?
Does the user have access to the Control Panel? Dave Namou, MCSE CCEA

 

[plynn]

It really is strange...
We currently have 5 Citrix Servers.
We are not using roaming profiles.
The user does not have access to the Control Panel.


Thanks...

 

[DaveNamou]

Well, at this point I guess I would try to change them again on all 5 servers...Maybe you could even set the security permissions in the registry to "read only" so that no one can change it but you...

The registry key is
HKCU\Control Panel\Mouse\SwapMouseButtons
0=Right Handed
1=Left Handed Dave Namou, MCSE CCEA

 

[plynn]

I will give this a try and let you know how it turns out.

Thanks for your help.

Paula Lynn