I know absolutely nothing about this system but twice in the past week this customer has complained they where unable to login to the phones to take calls. A reboot of the system fixed the issue both times. Could the BCM hardware be failing? Its a BCM 450 and I don't know the software level.
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Users Can't login
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Firebird Scrambler
Systems Engineer
Best to look at any alarms as well. The hard drives do fail, so it's best to try and get a couple of decent backups done.
All the best
Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK
If it's working, then leave it alone!.
All the best
Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK
If it's working, then leave it alone!.
norstarboy125
Vendor
If you know nothing about the BCM 400 then you should definitely find a local vendor to assist asap.
Where are you located?
Charm City Communications
Where are you located?
Charm City Communications
SupportDude
Technical User
Could be the early stages of a HDD failure or it could be something fixed by a patch.
Gotta agree with Norstarboy on this one, if you don't know anything about the system find a qualified pro.
-SD-
Gotta agree with Norstarboy on this one, if you don't know anything about the system find a qualified pro.
-SD-
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