Username / Password Retention on Website

[chriswoo]

I have a user who logs on to a website but his username and password are not retained despite ticking the 'remember me' option. The Autocomplete User Names and Password on forms is checked in Tools - Options - Content - Personal Settings. Any other suggestions please?

 

[Rhys666]

I usually find clearing all remembered forms and passwords on the affected machine solves this for me. No idea of the cause though as I've never investigated as the workaround (for me at least) is so simple, so you may want to await more detailed (technical) advice

Rhys
The use of COBOL cripples the mind; its teaching should, therefore, be regarded as a criminal offense Edsgar Dijkstra

Church of the Flying Spaghetti Monster

 

[Nelviticus]

It could be due to the web site's design - for instance, when I do on-line banking my browser never remembers what I type. I'm not sure whether this is disabled via script by the site's designer or whether the browser just doesn't store entries for secure (i.e. https) sites, but either way it's by design and for obvious reasons.

Regards

Nelviticus

 

[TheLad]

Try clearing the Temporary Internet files and the Cookies as well. Chances are that if it is an expernal website, the RememberMe info is stored in a Cookie. I think that is the way Tek Tips works as well lol

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[BadFrog]

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"Once you can accept the universe as matter expanding into nothing that is something, wearing stripes with plaid comes easy"
Albert Einstein