User.scp instead of Available.csp

[Dross]

We are using User.csp as our front end rather than ePortfolio (available.csp). It has a much cleaner look in my opinion. My problem is when the user runs reports with parameters via the web, user.csp hands off to a page called showreport.csp and calls the active x viewer and populates it with the correct report via the report id.

This works great for the first time, after that the report grabs a cached copy and never prompts for new parameters. This does not happen when I use the normal ePortfolio front end. The only way out is to close all browsers and start again.

Has anyone else done this and had a similar problem? Am I the only one using this front end?

 

[synapsevampire]

I suppose that you could turn off caching.

I've modified CSP in ePortfolio, but I either have completely customized pages, or I leverage the ePortfolio screens adn alter their look and feel, not a combination.

-k

 

[Dross]

I can't find how to turn off caching. I would love to, but can't find where it is caching. Any direction you can point me would be appreciated since we are running live with this.

 

[cjlarue]

Take a look at the configuration of your Cache server. Might want to make sure that "Viewer refresh always hits database" is checked.


Regards
Chuck LaRue
ADRS Computer Services

 

[Dross]

We removed the refresh button and we can not allow the users to refresh from the viewer. The reason is we are passing a office id parameter via url string so they can only see info regarding their office. If they hit refresh, it will prompt for office id parameter and they can look at any other office's info.

 

[cjlarue]

Perhaps you could change the caching configuration in the CMC to severely limit the length of time the page remains in cache.


Regards
Chuck LaRue
ADRS Computer Services

 

[Dross]

Thought about that, but I don't want to lose the advantage that caching has. I was told that if there are parameters, the report will not cache and will always be "on demand", but it doesn't seem to be working that way.

 

[Turkbear]

Hi,
In the CMC properties/parameters page for that report uncheck the 'Prompt the User for new values when viewing'
box..This will prevent the prompt appearing when they refresh, I think..