User problems in Citrix via NFuse

[spasse]

Being only a trainee I have a problem here, our Citrix expert is out of the country and I have a user logging in via NFuse over the net to Citrix. She's trying to get into our database which seems to be hanging and then throwing her out completely. Tried NFuse from here, working fine, however she's getting the following message:-

"windows explorer in your ICA seamless session....
to re-enable ICA, restart the seamless remote application...."

Can anyone suggest anything?

 

[jdemmi]

Is this user trying to connect to the Citrix Desktop or a published application?

You may have her try changing the WINDOW SIZE on the NFUSE Login screen from SEAMLESS WINDOW (Default) to one of the Fixed Window sizes.

Any more details that you can provide would be helpful.

Jason Demmi
CCA, OCP