User not appearing in address book

[ozzroo]

I just created a user without a mailbox (going to reconnect and old mailbox) and they are not appearing in the global address book. I have done the same thing for every other user and works fine.

Is there anywhere I can go and manually add them in?

Thanks

 

[TechSoEasyMVP]

Connect the mailbox first, then wait 24-hours.


Jeffrey B. Kane
TechSoEasy

http://www.techsoeasy.com

 

[ozzroo]

I connected the mailbox when i setup the user. thought it would appear straight away. So your saying wait until tommorow?

Why is that? When the others appeared straight away

 

[markdmac]

By default your users are using the OAB (Offline Address Book) and not the GAL because by default your users are in Cached mode.

As a test you can turn off cached mode on a system and you should see the missing user.

To rectify this situation, force a rebuild of the OAB. Right click the OAB in Exchange System Manager, choose Rebuild. Wait a few hours (it is really slow). At a client you can then force a download of the address book. I believe it is Tools, Send/Receive, Download Address Book.

I hope you find this post helpful.

Regards,

Mark

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http://www.thespidersparlor.com/vbscript