user loses desktop photo

[shoalcreek]

Every once in a while, a user loses the picture that is on his desktop. It's a picture he took. Then he restores it in his settings, and it comes back.

I have run two virus scanners and have found nothing. I also updated Windows. He gets all his work done.

I still wonder if this indicates other problems.

 

[aich69]

Is this user attached to a domain? Could it be a corrupt profile? Might be worth renaming his profile to 'XXXX_old' and creating a new one to see if the problem still exists after he logs off and back on. Just a thought.

I used to have a handle on life... but it broke. Cpt. Red Bull

 

[SimonDavies]

I would also suggest having a look at UPH Clean.

http://www.microsoft.com/downloads/...6D-8912-4E18-B570-42470E2F3582&displaylang=en

Its the User Profile Hive Cleanup service from Microsoft, it ensures that all sessions are shutdown cleanly.

SimonD.

The real world is not about exam scores, it's about ability.

 

[shoalcreek]

I'll give this a try. Thank you.

 

[linney]

How to save desktop wall paper with profile?
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Desktop Wallpaper not persistent
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Wallpaper Problem
thread779-1274805

jpgs can't be used as desktop background
thread779-1001112

 

[shoalcreek]

I installed the monitor driver for the user. Then I went into the Color Management profile. I set the Acer monitor profile to "default." His picture re-appeared.

 

[shoalcreek]

linney, I appreciate the effort. But none of those solutions apply. The user loses his photo while he is working. The photo is always there when he logs into Windows and/or boots up the machine. It's just that it disappears while he is logged in.

I am hoping the color management thing fixes it.

 

[linney]

Thanks for the feedback it will give others who come this way another lead to check out.

 

[shoalcreek]

It seems that the color management thing may have fixed it. We have no problems so far.

 

[shoalcreek]

Of course, I never should have posted that. He did lose his photo again. I changed his refresh rate from 75 to 60. We'll see what happens.

 

[linney]

If you are working through Monitor settings as a possible cause, have you got a different Monitor you can try. If you swap the Monitors between a couple of machines, it would be interesting to see if the problem swapped too?

 

[shoalcreek]

We may have an extra monitor. But I don't want to give him a smaller one. I also don't want to give him a tube--he currently has an LCD.

This is a very weird problem.

 

[BadBigBen]

Don't know if you have tried this:

Place the Wallpaper in your "My Pictures" folder... then right click the anywhere (but on an icon) on the Desktop, and install the wallpaper from the Display Properties, navigating to the "My Pictures" folder... see if that changes anything...

alternatively, use the Freeware IrfanView, view the picture using IrfanView first, then in a menu (see picture) set it as the Wallpaper... see if that helps...

Ben

"If it works don't fix it! If it doesn't use a sledgehammer..."

 

[shoalcreek]

I'll give it a shot. That was an okay suggestion.

 

[shoalcreek]

I had forgotten the Irfanview suggestion. I did switch out the monitor. Installing the ATI drivers did not help the situation.

 

[Sympology]

I don't think's going to be a monitor issue as I would expect you to lose everything.

First up is it a jpg or BMP?

If a JPG, change it to a BMP and reload it. Then turn off active desktop and see if that works.

Secondly are there any utilites running that could change the background, something like this?

http://www.johnsadventures.com/software/backgroundswitcher

Run MSconfig and see whats in the start up (also check Startup on the Start menu)

See how that goes.

Only the truly stupid believe they know everything.
Stu.. 2004