Question: I just installed Communicator on my Microsoft Windows NT system and now every time I log into my system, it opens up my C:\winnt.0\system32 directory. Why is it doing this?
Answer: This is a known issue with Microsoft Windows NT. It indicates a problem with your registry-- typically a corrupt or empty entry in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run or HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run.
For more details, read the article System32 Folder Opens When Logging into Windows NT on Microsoft's online support center at:
1. Edit: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer. If the right hand pane has an entry NoSaveSettings that is a 1, set it to zero until the problem is resolved. This should be a REG_BINARY value.
2. Edit: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
For each Value, make sure that the string is valid, i.e., if the Value is ActiveMovie File Extensions, the string of this REG_SZ entry should be ActMovie.exe /Check and not null. The string must always start with an executable file. If it doesn't, fix it or delete the Value.
This phenomenon occurs because there is an empty entry in the run key in the registry.
Open regedt32.exe and navigate to:
Hkey_local_machine/Software/Microsoft/Windows/Current Version/Run
Check the entries in the right pane and if any of them do not have a value entered in them. Delete them.
This will resolve your problem.
This is further documented in Microsoft Knowledgebase article Q170086
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