User instructions for group mail box 1

[Chjppie]

Hi

Could someone please post me the user instructions for group mail box. IP LDK Version 3.9Xx has not been released in our country but I have sourced a version from the web and would like to test the feature on the bench. I would like to know how to record the greeting for the Group Mail Box.

Cheers!

 

[doktor]

From my small vault:


Hunt Group Mail Box

Description
Each hunt group can have own voice mail box.
User can leave a message, and each hunt group member can retrieve the message.
This Hunt group mail box is useful for Hunt Call re-routing.
There are 4 overflow destination types – Station, Hunt Group, VMIB system announcement, SPEED.
This Hunt group mail box will be added at overflow destination.

Operation
1. Leaving a message.
A. A call is routed to Hunt group.
B. The call is not answered, and after overflow timer expired, call is routed to overflow destination – group voice mail box.
C. A user hears the hunt group greeting and can leave a message.
D. In case of DKT member, recording message finish, hunt group mail box button is flashing.
E. In case of SLT member, recording message finish, 2’nd dial tone is served.

2. Retrieving a message.
A. In case of DKT, Each hunt group member can have a button for own group mail box.
B. Hunt group mail box button is [PGM] + DSS + [PGM] + 88 + group number.
C. Hunt member press the flashing DSS for group mail box.
D. In case of SLT, WKT, Each hunt group member can have a numbering plan code for accessing to group mail box.
E. Access code for hunt group mail box is [561].
F. Hunt member press the access code [561] + Group number.
G. In case of DKT, for repeating current message, Press [CALL BACK] button or [3soft – REPEAT] button.
H. In case of SLT, for repeating a current message, Press [#3].
I. In case of DKT, for retrieving a next message, Press [HOLD] button of [3soft – NEXT] button.
J. In case of SLT, for retrieving a next message, Press [#2].
K. For only first entering to hunt group mail box, mail box button or numbering plan code is used.

3. Deleting a message.
A. Deleting process is same as each station message deleting.
B. In case of DKT, on retrieving a message, user can delete by using [CONF] button or [3soft - DELETE] button.
C. In case of SLT, on retrieving a message, user can delete by using deleting code [#1].
D. Deleting process is over, next message is played.

4. Leaving a Hunt Group User Greeting.
A. Press PGM + 68. It is same as SLT.
B. Enter Hunt Group Number.
C. User can record hunt group greeting similar way as PGM 61.

5. Deleting a Hunt Group User Greeting.
A. Press PGM + 69. It is same as SLT.
B. Enter Hunt Group Number.
C. Hunt group greeting can be deleted similar way as PGM 66.

Conditions
1. Remote VMIB feature is not possible for this hunt group mail box.
2. Only one member can access hunt group mail box. That means two members can not access to group mail box, at the same time.
3. Only one member can access PGM 68, or PGM 69 at the same time.
4. All Hunt group member can record a hunt group greeting.
5. All Hunt group member can delete a hunt group greeting.
6. All Hunt group member can retrieve and delete hunt group voice mail.
7. If a station is not a Hunt group member, user can not record hunt group greeting.
8. If a station is not a Hunt group member, user can not delete hunt group greeting.
9. Only In Idle state, Group Voice Mail button or numbering code is allowed.
10. If hunt group member have no right to use VMIB (PGM 113 - F2), member can not retrieve a message.
11. Adding a message to current played message is possible.
12. Transfer a message to other station or other hunt group is possible.
13. When user leave a message, previous used timer is same used.(PGM 181 – F3, PGM 181 – F4)
14. If VMIB channel is all busy state, timer (fixed timer of 5 sec) is re-assigned repeatedly until getting available VMIB channel.
15. If VMIB capacity is full, this function is not working.
16. To enter the mail box, there is no need to enter the password.
17. CIR/TERM group, UCD group, Ring group is allowed to this function.
18. ICM call and CO call is enable to leave a message.
19. When message is left, LCD display is not allowed.
20. If a hunt group is deleted, then all left messages are deleted.
21. If a hunt group type is changed, then all left messages are deleted.
22. If a member is deleted from a hunt group, mail box button is OFF.
23. If no message, hunt group mail box button is OFF.
24. If no message and user press hunt group mail box button or dial hunt group mail box numbering plan code, then this is error case.
25. If Hunt group greeting is not recorded, but Default user greeting is recorded, then default user greeting is played instead of hunt greeting.

Programming
PGM 190 – Hunt group.
PGM 191 – Hunt group Attribute.


///doktor

 

[Chjppie]

Thanks Doktor, you're the bomb!

 

[doktor]

You're always welcome, of course...

///doktor