telcodave65
Vendor
I have a client running a BCM50 2.0 that has one user stating that he's getting an electrical shock on his hand from the receiver of his T7316E.
The client swapped phones with a spare after the first reported incident. The user then claimed it happened again and the client called me. The user states that it didn't really hurt but its annoying.
These phones use less than 20 VDC from the BCM. I can't imagine anything capable of producing an electric shock of any significance on these phones without blowing the phone. I've considered the possibility of induced voltage on the cable serving the workstation but haven't come up with anything conclusive.
Any thoughts on this???
The client swapped phones with a spare after the first reported incident. The user then claimed it happened again and the client called me. The user states that it didn't really hurt but its annoying.
These phones use less than 20 VDC from the BCM. I can't imagine anything capable of producing an electric shock of any significance on these phones without blowing the phone. I've considered the possibility of induced voltage on the cable serving the workstation but haven't come up with anything conclusive.
Any thoughts on this???