User button not working with transfer

Spekkert · Nov 21, 2008

Hi Guys,

I have a problem with an IP 500 4.1.15. The reception 201 has a BLF expansion module with user buttons. When i use the button to transfer a call to a user it doens't work. The button on the 4621 itself als doesn't work. When I use one of the buttons to call a user, it works!

Below a trace. You can actually see that I press the button but nothing happens, you just stay in the call you want to transfer. When I just use the transfer button the call is transfered.

1386922mS CMExtnRx: v=201, p1=0
CMSetup
Line: type=IPLine 250 Call: lid=251 id=1093 in=0
Called[] Type=Default (100) Reason=CMDRdirect Calling[201] Type=Internal Plan=Default
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ALaw
IE CMIECallingPartyName (110) Receptie
IE CMIEFastStartInfoData (6)
1386923mS CMTARGET: 251.1093.0 22 Receptie.0: LOOKUP CALL ROUTE: type=100 called_party= sub= calling=201 dir=out complete=0 ses=0
1386923mS CMTARGET: 251.1093.0 22 Receptie.0: ADD TARGET (N): number= type=100 depth=1 nobar=1 setorig=1 ses=0
1386926mS CMExtnTx: v=201, p1=0
CMFacility
Line: type=IPLine 250 Call: lid=251 id=1093 in=0
IE CMIEFastStartInfoData (6)
Timed: 21/11/08 17:20
1386926mS CMExtnTx: v=201, p1=8000
CMFacility
Line: type=IPLine 250 Call: lid=251 id=2 in=1
IE CMIEFastStartInfoData (6)
1386927mS CMExtnTx: v=201, p1=0
CMSetupAck
Line: type=IPLine 250 Call: lid=251 id=1093 in=0
Timed: 21/11/08 17:20
1386927mS CD: CALL: 251.1093.0 BState=Idle Cut=1 Music=3.0 Aend="Receptie(201)" (0.0) Bend="" [] (0.0) CalledNum= () CallingNum=201 (Receptie) Internal=1 Time=8 AState=DialInitiated
1386930mS CMMap: PCG::AddToneGenerator g D1[1] append pcp[149]b0r1 (total 1)
1386930mS CMMap: a=0.0 b=0.0 pcp[148]b0r1 RTPD1
1387274mS RES: Fri 21/11/2008 17:20:37 FreeMem=79348560(19) CMMsg=6 (6) Buff=200 954 1000 7149 4 Links=20429
1387756mS PRN: 201: Digit Pressed 0
1387757mS CMExtnRx: v=201, p1=0
CMInformation
Line: type=IPLine 250 Call: lid=251 id=1093 in=0
Called[0] Type=Default (100) Reason=CMDRdirect Keypad[0]
1387758mS CMMap: a=0.0 b=0.0 pcp[148]b0r1 RTPD0
1387995mS PRN: 201: Digit Pressed 6
1387996mS CMExtnRx: v=201, p1=0
CMInformation
Line: type=IPLine 250 Call: lid=251 id=1093 in=0
Called[6] Type=Default (100) Reason=CMDRdirect Keypad[6]
1388196mS PRN: 201: Digit Pressed 3
1388196mS CMExtnRx: v=201, p1=0
CMInformation
Line: type=IPLine 250 Call: lid=251 id=1093 in=0
Called[3] Type=Default (100) Reason=CMDRdirect Keypad[3]
1388456mS PRN: 201: Digit Pressed 0
1388456mS CMExtnRx: v=201, p1=0
CMInformation
Line: type=IPLine 250 Call: lid=251 id=1093 in=0
Called[0] Type=Default (100) Reason=CMDRdirect Keypad[0]
1388457mS CMTARGET: 251.1093.0 22 Receptie.0: CancelTimer CMTCDelayedProcessing
1388457mS CMTARGET: 251.1093.0 22 Receptie.0: LOOKUP CALL ROUTE: type=100 called_party=0630 sub= calling=201 dir=out complete=0 ses=0
1388457mS CMTARGET: 251.1093.0 22 Receptie.0: ADD TARGET (N): number=0630 type=100 depth=1 nobar=1 setorig=1 ses=0
1388598mS PRN: 201: Digit Pressed 0
1388598mS CMExtnRx: v=201, p1=0
CMInformation
Line: type=IPLine 250 Call: lid=251 id=1093 in=0
Called[0] Type=Default (100) Reason=CMDRdirect Keypad[0]
1388599mS CMTARGET: 251.1093.0 22 Receptie.0: LOOKUP CALL ROUTE: type=100 called_party=06300 sub= calling=201 dir=out complete=0 ses=0
1388599mS CMTARGET: 251.1093.0 22 Receptie.0: ADD TARGET (N): number=06300 type=100 depth=1 nobar=1 setorig=1 ses=0
1388826mS PRN: 201: Digit Pressed 5
1388827mS CMExtnRx: v=201, p1=0
CMInformation
Line: type=IPLine 250 Call: lid=251 id=1093 in=0
Called[5] Type=Default (100) Reason=CMDRdirect Keypad[5]
1388827mS CMTARGET: 251.1093.0 22 Receptie.0: LOOKUP CALL ROUTE: type=100 called_party=063005 sub= calling=201 dir=out complete=0 ses=0
1388827mS CMTARGET: 251.1093.0 22 Receptie.0: ADD TARGET (N): number=063005 type=100 depth=1 nobar=1 setorig=1 ses=0
1389056mS PRN: 201: Digit Pressed 0
1389056mS CMExtnRx: v=201, p1=0
CMInformation
Line: type=IPLine 250 Call: lid=251 id=1093 in=0
Called[0] Type=Default (100) Reason=CMDRdirect Keypad[0]
1389057mS CMTARGET: 251.1093.0 22 Receptie.0: LOOKUP CALL ROUTE: type=100 called_party=0630050 sub= calling=201 dir=out complete=0 ses=0
1389057mS CMTARGET: 251.1093.0 22 Receptie.0: ADD TARGET (N): number=0630050 type=100 depth=1 nobar=1 setorig=1 ses=0
1389198mS PRN: 201: Digit Pressed 0
1389198mS CMExtnRx: v=201, p1=0
CMInformation
Line: type=IPLine 250 Call: lid=251 id=1093 in=0
Called[0] Type=Default (100) Reason=CMDRdirect Keypad[0]
1389199mS CMTARGET: 251.1093.0 22 Receptie.0: LOOKUP CALL ROUTE: type=100 called_party=06300500 sub= calling=201 dir=out complete=0 ses=0
1389199mS CMTARGET: 251.1093.0 22 Receptie.0: ADD TARGET (N): number=06300500 type=100 depth=1 nobar=1 setorig=1 ses=0
1389416mS PRN: 201: Digit Pressed 3
1389416mS CMExtnRx: v=201, p1=0
CMInformation
Line: type=IPLine 250 Call: lid=251 id=1093 in=0
Called[3] Type=Default (100) Reason=CMDRdirect Keypad[3]
1389417mS CMTARGET: 251.1093.0 22 Receptie.0: LOOKUP CALL ROUTE: type=100 called_party=063005003 sub= calling=201 dir=out complete=0 ses=0
1389417mS CMTARGET: 251.1093.0 22 Receptie.0: ADD TARGET (N): number=063005003 type=100 depth=1 nobar=1 setorig=1 ses=0
1389656mS PRN: 201: Digit Pressed 0
1389656mS CMExtnRx: v=201, p1=0
CMInformation
Line: type=IPLine 250 Call: lid=251 id=1093 in=0
Called[0] Type=Default (100) Reason=CMDRdirect Keypad[0]
1389657mS CMTARGET: 251.1093.0 22 Receptie.0: LOOKUP CALL ROUTE: type=100 called_party=0630050030 sub= calling=201 dir=out complete=0 ses=0
1389657mS CMTARGET: 251.1093.0 22 Receptie.0: ADD TARGET (N): number=0630050030 type=100 depth=1 nobar=1 setorig=1 ses=0
1389657mS CMTARGET: 251.1093.0 22 Receptie.0: SYS SC: 0630050030 10 30050030 sc=type=Dial code=06XXXXXXXX, num=. callinfop->sending_complete=0 secondary_dialtone=
1389658mS CMARS: CMARSHandler::FindActiveARSByGroupID GroupID=51
1389658mS CMARS: CMARSHandler::MakeCallTarget - Called Number: 0630050030
1389658mS CMTARGET: 251.1093.0 22 Receptie.0: CancelTimer CMTCDialToneTimeout
1389658mS CMTARGET: 251.1093.0 22 Receptie.0: INITIAL TARGETING SUCCEEDED
1389659mS CMTARGET: 251.1093.0 22 Receptie.0: GetNoAnswerTimer:15
1389660mS CMTARGET: 251.1093.0 22 Receptie.0: CancelTimer CMTCNoAnswerTimeout
1389660mS CMARS: FORM: GSM - Received Number: 0630050030
1389660mS CMARS: FOUND A SHORT CODE - short_code: ? - Tel: , - Called_Party: 0630050030 - Line Group Id: 10
1389660mS CMARS: CMARSHandler::FindActiveARSByGroupID GroupID=10
1389661mS CMTARGET: Group Id: 10 has NOT been found in Line: 2
1389661mS CMTARGET: Group Id: 10 has NOT been found in Line: 3
1389661mS CMTARGET: Group Id: 10 has NOT been found in Line: 4
1389661mS CMTARGET: Group Id: 10 has NOT been found in Line: 5
1389661mS CMTARGET: Group Id: 10 has NOT been found in Line: 6
1389661mS CMMap: a=0.1 b=0.0 Mapper::AllocateCodec allocated CMRTVocoder resource busy 1, total 12
1389662mS CMARS: FOUND LINE - Line Id: 7 - using line group id: 10 - Called Number: 0630050030 - Calling Number: 201
1389662mS CMARS: SEND Setup TO LINE
1389663mS CMLineTx: v=7
CMSetup
Line: type=Q931Line 7 Call: lid=0 id=1096 in=0
Called[0630050030] Type=Unknown (0) Reason=CMDRdirect Calling[] Type=Unknown Plan=Default
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ALaw
Locale: nld
1389663mS CD: CALL: 251.1093.0 BState=Idle Cut=2 Music=0.0 Aend="Receptie(201)" (0.0) Bend="" [Line 7] (0.0) CalledNum=0630050030 () CallingNum=201 (Receptie) Internal=1 Time=2744 AState=Dialling
1389922mS CMLineRx: v=7
CMProceeding
Line: type=Q931Line 7 Call: lid=0 id=1096 in=0
BChan: slot=0 chan=1
IE CMIEProgressIndicator (30) cs=CMCSITUT (0), loc=CMLNetBeyondIWPoint (10), pd=CMPDInbandPattern (8)
1389922mS CMARS: LINE ep Received: CMProceeding - child->state = CMCSOffering - ARS Call State = CMCSOverlapRecv
1389922mS CMARS: LINE IS NOW THE B END OF THE CALL - CMARSEndpoint::RequestEnd()
1389923mS CMARS: CMARSEndpoint::CallLost(cause=124) - Address: 0.1095.0 22 ARS for GSM - Call State: CMCSOverlapRecv
1389924mS CMExtnTx: v=201, p1=0
CMProceeding
Line: type=IPLine 250 Call: lid=251 id=1093 in=0
IE CMIEProgressIndicator (30) cs=CMCSITUT (0), loc=CMLNetBeyondIWPoint (10), pd=CMPDInbandPattern (8)
IE CMIEDeviceDetail (231) LOCALE=nld HW=8 VER=4 class=CMDeviceISDNTrunk type=0 number=7 channel=1 rx_gain=32 tx_gain=32
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:0 N:100 R:4) number=0630050030
Timed: 21/11/08 17:20
1389926mS CD: CALL: 251.1093.0 BState=Ringing Cut=3 Music=0.0 Aend="Receptie(201)" (0.0) Bend="Line 7" [Line 7] (3.9) CalledNum=0630050030 () CallingNum=201 (Receptie) Internal=0 Time=3006 AState=Dialled
1389927mS CMMap: PCG::MapBChan pcp[148]b0r1 cp_b 0 other_cp_b 0 type CGTypeSimple
1389927mS CMMap: PCGS CPReserveCodec for the other end (pcp[148]b0r1) true
1389927mS CMMap: PCG::MapBChan pcp[101]b1r0 cp_b f5a8b6f4 other_cp_b f5add89c type CGTypeSimple
1389927mS CMMap: a=0.1 b=3.9 M1
1390420mS H323Evt: RTP(50r): 192.168.20.10/49152 192.168.20.100/51258 CODEC 6 PKTSZ=20 RFC2833=off AGE=3490 SENT 58 (avg size=20) RECV 50 (avg size=20)
1396710mS CMLineRx: v=7
CMAlerting
Line: type=Q931Line 7 Call: lid=0 id=1096 in=0
IE CMIEProgressIndicator (30) cs=CMCSITUT (0), loc=CMLNetBeyondIWPoint (10), pd=CMPDInbandPattern (8)
1396712mS CMExtnTx: v=201, p1=0
CMAlerting
Line: type=IPLine 250 Call: lid=251 id=1093 in=0
IE CMIEProgressIndicator (30) cs=CMCSITUT (0), loc=CMLNetBeyondIWPoint (10), pd=CMPDInbandPattern (8)
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:0 N:100 R:4) number=0630050030
IE CMIEDeviceDetail (231) LOCALE=nld HW=8 VER=4 class=CMDeviceISDNTrunk type=0 number=7 channel=1 rx_gain=32 tx_gain=32
Timed: 21/11/08 17:20
1396712mS CD: CALL: 251.1093.0 BState=Ringing Cut=3 Music=0.0 Aend="Receptie(201)" (0.0) Bend="Line 7" [Line 7] (3.9) CalledNum=0630050030 () CallingNum=201 (Receptie) Internal=0 Time=9793 AState=Ringing
1401259mS CMLineRx: v=7
CMConnect
Line: type=Q931Line 7 Call: lid=0 id=1096 in=0
BChan: slot=0 chan=1
1401259mS CMExtnTx: v=201, p1=0
CMConnect
Line: type=IPLine 250 Call: lid=251 id=1093 in=0
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:0 N:100 R:4) number=0630050030
IE CMIEDeviceDetail (231) LOCALE=nld HW=8 VER=4 class=CMDeviceISDNTrunk type=0 number=7 channel=1 rx_gain=32 tx_gain=32
Timed: 21/11/08 17:20
1401260mS CMExtnRx: v=201, p1=0
CMConnectAck
Line: type=IPLine 250 Call: lid=251 id=1093 in=0
1401260mS CMTARGET: 251.1093.0 22 Receptie.0: ~CMTargetHandler
1401262mS CMLineTx: v=7
CMConnectAck
Line: type=Q931Line 7 Call: lid=0 id=1096 in=0
BChan: slot=0 chan=1
1401262mS CD: CALL: 251.1093.0 BState=Connected Cut=3 Music=0.0 Aend="Receptie(201)" (0.0) Bend="Line 7" [Line 7] (3.9) CalledNum=0630050030 () CallingNum=201 (Receptie) Internal=0 Time=14343 AState=Connected
1401274mS RES: Fri 21/11/2008 17:20:51 FreeMem=79348232(19) CMMsg=6 (6) Buff=200 956 999 7149 4 Links=20420
1402565mS PRN: Receptie: DSS Emulation 45 Key Pressed 8
1402865mS PRN: Receptie: DSS Emulation 45 Key Pressed 8
1403126mS PRN: Receptie: DSS Emulation 45 Key Pressed 8
1403355mS PRN: Receptie: DSS Emulation 45 Key Pressed 8
1403555mS PRN: Receptie: DSS Emulation 45 Key Pressed 8
1403715mS PRN: Receptie: DSS Emulation 45 Key Pressed 8
1403886mS PRN: Receptie: DSS Emulation 45 Key Pressed 8
1404006mS PRN: Receptie: DSS Emulation 45 Key Pressed 8
1405703mS PRN: Receptie: DSS Emulation 45 Key Pressed 25
1405903mS PRN: Receptie: DSS Emulation 45 Key Pressed 25
1406114mS PRN: Receptie: DSS Emulation 45 Key Pressed 25
1406283mS PRN: Receptie: DSS Emulation 45 Key Pressed 25
1406423mS PRN: Receptie: DSS Emulation 45 Key Pressed 25
1406593mS PRN: Receptie: DSS Emulation 45 Key Pressed 25
1410885mS CMExtnRx: v=201, p1=0
CMTransfer
Line: type=IPLine 250 Call: lid=251 id=1093 in=0
1410886mS CMExtnTx: v=201, p1=0
CMFacility
Line: type=IPLine 250 Call: lid=251 id=1093 in=0
IE CMIEFastStartInfoData (6)
Timed: 21/11/08 17:21
1410886mS CMExtnTx: v=201, p1=8000
CMFacility
Line: type=IPLine 250 Call: lid=251 id=2 in=1
IE CMIEFastStartInfoData (6)
1410892mS CMExtnRx: v=201, p1=0
CMSetup
Line: type=IPLine 250 Call: lid=251 id=1097 in=0
Called[] Type=Default (100) Reason=CMDRdirect Calling[0630050030] Type=Unknown Plan=Default
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ALaw
IE CMIERespondingPartyName (228) Receptie
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:101 N:100 R:4) number=201
IE CMIEDeviceDetail (231) LOCALE=nld HW=8 VER=4 class=CMDeviceH323Phone type=38 number=8000 channel=0 rx_gain=32 tx_gain=32
IE CMIEFastStartInfoData (6)
Locale: nld
1410892mS CMTARGET: 251.1097.0 23 Receptie.1: LOOKUP CALL ROUTE: type=100 called_party= sub= calling=0630050030 dir=out complete=0 ses=0
1410893mS CMTARGET: 251.1097.0 23 Receptie.1: ADD TARGET (N): number= type=100 depth=1 nobar=1 setorig=1 ses=0
1410895mS CMExtnTx: v=201, p1=0
CMFacility
Line: type=IPLine 250 Call: lid=251 id=1097 in=0
IE CMIEFastStartInfoData (6)
Timed: 21/11/08 17:21
1410896mS CMExtnTx: v=201, p1=8000
CMFacility
Line: type=IPLine 250 Call: lid=251 id=2 in=1
IE CMIEFastStartInfoData (6)
1410897mS CMExtnTx: v=201, p1=0
CMSetupAck
Line: type=IPLine 250 Call: lid=251 id=1097 in=0
Timed: 21/11/08 17:21
1410897mS CD: CALL: 251.1093.0 BState=Connected Cut=2 Music=0.1 Aend="Receptie(201)" (0.0) Bend="Line 7" [Line 7] (3.9) CalledNum=0630050030 () CallingNum=201 (Receptie) Internal=0 Time=23978 AState=Connected
1410898mS CD: CALL: 251.1097.0 BState=Idle Cut=1 Music=3.0 Aend="Receptie(201)" (0.0) Bend="" [] (0.0) CalledNum= () CallingNum=0630050030 () Internal=1 Time=9 AState=DialInitiated
1410899mS CMMap: PCG::UnmapBChan pcp[101]b1r0 cp_b f5a8b6f4 other_cp_b f5add89c
1410899mS CMMap: a=0.1 b=3.9 M0
1410899mS CMMap: PCG::UnmapBChan pcp[148]b0r1 cp_b 0 other_cp_b 0
1410900mS CMMap: a=3.9 b=0.0 H1
1410900mS CMMap: PCG::AddToneGenerator g D1[1] append pcp[151]b0r1 (total 1)
1410900mS CMMap: a=0.0 b=0.0 pcp[150]b0r1 RTPD1
1411274mS RES: Fri 21/11/2008 17:21:01 FreeMem=79321312(15) CMMsg=6 (6) Buff=200 958 1000 7149 4 Links=20360
1411285mS PRN: 201: Digit Pressed 2
1411285mS CMExtnRx: v=201, p1=0
CMInformation
Line: type=IPLine 250 Call: lid=251 id=1097 in=0
Called[2] Type=Default (100) Reason=CMDRdirect Keypad[2]
1411287mS CMMap: a=0.0 b=0.0 pcp[150]b0r1 RTPD0
1411525mS PRN: 201: Digit Pressed 0
1411525mS CMExtnRx: v=201, p1=0
CMInformation
Line: type=IPLine 250 Call: lid=251 id=1097 in=0
Called[0] Type=Default (100) Reason=CMDRdirect Keypad[0]
1411785mS PRN: 201: Digit Pressed 4
1411785mS CMExtnRx: v=201, p1=0
CMInformation
Line: type=IPLine 250 Call: lid=251 id=1097 in=0
Called[4] Type=Default (100) Reason=CMDRdirect Keypad[4]
1412786mS CMTARGET: 251.1097.0 23 Receptie.1: TimerExpired cause=CMTCDelayedProcessing
1412786mS CMTARGET: 251.1097.0 23 Receptie.1: LOOKUP CALL ROUTE: type=100 called_party=204 sub= calling=0630050030 dir=out complete=0 ses=0
1412786mS CMTARGET: 251.1097.0 23 Receptie.1: ADD TARGET (N): number=204 type=100 depth=1 nobar=1 setorig=1 ses=0
1412786mS CMTARGET: 251.1097.0 23 Receptie.1: SET USER: Jan orig=1
1412787mS CMTARGET: 251.1097.0 23 Receptie.1: ADD USER: Jan depth=2 disallow_cw=0 dnd=0 real_call=1 type(CMNTypeDefault) incl(0x0) excpt(0x0), allow_redir(1) remote=00000000
1412788mS CMTARGET: 256.1099.0 23 Jan.0: ADD PRIMARY
1412788mS CMTARGET: 251.1097.0 23 Receptie.1: CancelTimer CMTCDialToneTimeout
1412788mS CMTARGET: 251.1097.0 23 Receptie.1: INITIAL TARGETING SUCCEEDED
1412788mS CMTARGET: 251.1097.0 23 Receptie.1: GetNoAnswerTimer:15
1412790mS CMExtnTx: v=204, p1=0
CMSetup
Line: type= 256 Call: lid=256 id=1099 in=0
Called[204] Type=Default (100) Reason=CMDRdirect Calling[0630050030] Type=Unknown Plan=Default
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ALaw
IE CMIECalledPartyName (224) Jan
IE CMIERespondingPartyName (228) Receptie
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:101 N:100 R:4) number=201
IE CMIEDeviceDetail (231) LOCALE=nld HW=8 VER=4 class=CMDeviceH323Phone type=38 number=8000 channel=0 rx_gain=32 tx_gain=32
IE CMIECallSignalChannelData (8) unknown
Display [0630050030(Receptie)>Jan]
Timed: 21/11/08 17:21
Locale: nld
1412790mS CD: CALL: 251.1097.0 BState=Idle Cut=0 Music=0.0 Aend="Receptie(201)" (0.0) Bend="Jan(204)" [Jan(204)] (0.0) CalledNum=204 (Jan) CallingNum=0630050030 () Internal=1 Time=1901 AState=Dialling
1412792mS H323Evt: v=0 stacknum=240 State, new=NullState, old=NullState id=-1
1412792mS H323Evt: v=0 stacknum=240 State, new=Initiated, old=NullState id=1099
1412827mS H323Evt: v=0 stacknum=240 State, new=Proceeding, old=Initiated id=1099
1412827mS CMExtnRx: v=204, p1=0
CMProceeding
Line: type= 256 Call: lid=256 id=1099 in=0
1412828mS CMExtnTx: v=201, p1=0
CMProceeding
Line: type=IPLine 250 Call: lid=251 id=1097 in=0
IE CMIERespondingPartyName (228) Jan
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:101 N:100 R:4) number=204
IE CMIEDeviceDetail (231) LOCALE=nld HW=8 VER=4 class=CMDeviceMobilityPhone type=52 number=8005 channel=0 rx_gain=32 tx_gain=32
Timed: 21/11/08 17:21
1412830mS CD: CALL: 251.1097.0 BState=Ringing Cut=1 Music=0.0 Aend="Receptie(201)" (0.0) Bend="Jan(204)" [Jan(204)] (0.0) CalledNum=204 (Jan) CallingNum=0630050030 () Internal=1 Time=1941 AState=Dialled
1414951mS H323Evt: v=0 stacknum=240 State, new=Delivered, old=Proceeding id=1099
1414952mS CMExtnRx: v=204, p1=0
CMAlerting
Line: type= 256 Call: lid=256 id=1099 in=0
1414954mS CMExtnTx: v=201, p1=0
CMAlerting
Line: type=IPLine 250 Call: lid=251 id=1097 in=0
IE CMIERespondingPartyName (228) Jan
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:101 N:100 R:4) number=204
IE CMIEDeviceDetail (231) LOCALE=nld HW=8 VER=4 class=CMDeviceMobilityPhone type=52 number=8005 channel=0 rx_gain=32 tx_gain=32
Timed: 21/11/08 17:21
1414955mS CD: CALL: 251.1097.0 BState=Ringing Cut=1 Music=2.0 Aend="Receptie(201)" (0.0) Bend="Jan(204)" [Jan(204)] (0.0) CalledNum=204 (Jan) CallingNum=0630050030 () Internal=1 Time=4066 AState=Ringing
1414956mS CMMap: PCG::AddToneGenerator g R1[3] append pcp[152]b0r1 (total 1)
1414956mS CMMap: a=0.0 b=0.0 pcp[150]b0r1 RTPR1
1415569mS H323Evt: RTP(50t): 192.168.20.10/49154 192.168.20.100/51258 CODEC 6 PKTSZ=20 RFC2833=off AGE=4669 SENT 50 (avg size=20) RECV 29 (avg size=20)
1416055mS CMExtnRx: v=201, p1=0
CMTransferComplete
Line: type=IPLine 250 Call: lid=251 id=1097 in=0
1416055mS CMTARGET: TransferProposal: X_call: ID=23 Aend=201 -> 204
1416056mS CMTARGET: TransferProposal: Y_call: ID=22 Aend=201 -> 0630050030
1416056mS CMTARGET: Surviving Call=22
1416056mS CMTARGET: Goodbying Call=23
1416056mS CMTARGET: AEND 0630050030 -> 204 BEND
1416058mS CMExtnTx: v=201, p1=0
CMFacility
Line: type=IPLine 250 Call: lid=251 id=1097 in=0
IE CMIEFastStartInfoData (6)
Timed: 21/11/08 17:21
1416058mS CMExtnTx: v=201, p1=8000
CMFacility
Line: type=IPLine 250 Call: lid=251 id=2 in=1
IE CMIEFastStartInfoData (6)
1416059mS CMExtnTx: v=201, p1=0
CMReleaseComp
Line: type=IPLine 250 Call: lid=251 id=1093 in=0
Called[0630050030] Type=Default (100) Reason=CMDRdirect Calling[201] Type=Internal Plan=Default
Cause=126, Transfer(IPO)
Timed: 21/11/08 17:21
1416062mS CMTARGET: 251.1097.0 23 Receptie.0: ChangeOriginator: To 0.1096.0 22 Q931 Trunk:7 CHAN=1
1416063mS CMExtnTx: v=204, p1=0
CMFacility
Line: type= 256 Call: lid=256 id=1099 in=0
Called[] Type=Default (100) Reason=CMDRdirect Calling[0630050030] Type=Unknown Plan=Default
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:0 N:100 R:4) number=0630050030
IE CMIEDeviceDetail (231) LOCALE=nld HW=8 VER=4 class=CMDeviceISDNTrunk type=0 number=7 channel=1 rx_gain=32 tx_gain=32
Timed: 21/11/08 17:21
1416064mS CD: CALL: 0.1094.0 BState=Ringing Cut=3 Music=2.0 Aend="Line 7" (3.9) Bend="Jan(204)" [Jan(204)] (0.0) CalledNum=0630050030 () CallingNum=204 (Jan) Internal=0 Time=29145 AState=Connected
1416065mS CMLOGGING: CALL:2008/11/2117:21,00:00:00,001,201,O,204,204,Receptie,,,1,,""n/a,0
1416065mS CD: CALL: 251.1097.0 BState=Idle Cut=3 Music=0.0 Aend="Receptie(201)" (0.0) Bend="Jan(204)" [] (0.0) CalledNum= () CallingNum=201 (Receptie) Internal=1 Time=5176 AState=Ringing
1416066mS CD: CALL: 251.1097.0 Deleted
1416067mS CMExtnTx: v=201, p1=0
CMReleaseComp
Line: type=IPLine 250 Call: lid=251 id=1097 in=0
Called[204] Type=Default (100) Reason=CMDRdirect Calling[201] Type=Internal Plan=Default
Cause=126, Transfer(IPO)
Timed: 21/11/08 17:21
1416067mS CMExtnTx: v=201, p1=8000
CMFacility
Line: type=IPLine 250 Call: lid=251 id=2 in=1
IE CMIEFastStartInfoData (6)
1416071mS CD: CALL: 0.1094.0 BState=Ringing Cut=3 Music=2.0 Aend="Line 7" (3.9) Bend="Jan(204)" [Jan(204)] (0.0) CalledNum=0630050030 () CallingNum=204 (Jan) Internal=0 Time=29152 AState=Connected
1416073mS CMMap: a=3.9 b=0.0 H0
1416073mS CMMap: a=3.9 b=0.0 R1
1416073mS H323Evt: RTP(END): 192.168.20.10/49152 192.168.20.100/51258 CODEC 6 PKTSZ=20 RFC2833=off AGE=29143 SENT 1082 RECV 484 RTdelay=0 jitter=0 loss=256 remotejitter=0 remoteloss=0
1416073mS CMMap: a=0.0 b=0.0 pcp[150]b0r1 RTPR0
1416074mS H323Evt: RTP(END): 192.168.20.10/49154 192.168.20.100/51258 CODEC 6 PKTSZ=20 RFC2833=off AGE=5174 SENT 75 RECV 54 RTdelay=144 jitter=7 loss=0 remotejitter=15 remoteloss=0
1416074mS CMMap: a=0.1 b=0.0 Mapper::FreeCodec freed CMRTVocoder resource busy 1, total 12
1416274mS RES: Fri 21/11/2008 17:21:06 FreeMem=79344372(40) CMMsg=6 (6) Buff=200 957 998 7149 4 Links=20480
1418068mS CMExtnTx: v=201, p1=0
CMVoiceMailStatus
Line: type=IPLine 250 Call: lid=0 id=-1 in=0
Called[Receptie Msgs=0 Old=0 Sav=0] Type=Default (100) Reason=CMDRdirect Calling[00000000] Type=Default Plan=Default
Display [Receptie Msgs=0]
Timed: 21/11/08 17:21
1419371mS H323Evt: Recv: RegistrationRequest c0a81464; Endpoints registered: 1; Endpoints in registration: 0
1421869mS H323Evt: v=0 stacknum=240 State, new=Active, old=Delivered id=1099
1421871mS CMExtnRx: v=204, p1=0
CMConnect
Line: type= 256 Call: lid=256 id=1099 in=0
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=H221
1421871mS CMTARGET: 0.1096.0 22 Q931 Trunk:7 CHAN=1: CancelTimer CMTCCoverageTimeout
1421873mS CMTARGET: 0.1096.0 22 Q931 Trunk:7 CHAN=1: ~CMTargetHandler
1421874mS CMExtnTx: v=204, p1=0
CMConnectAck
Line: type= 256 Call: lid=256 id=1099 in=0
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:0 N:100 R:4) number=0630050030
IE CMIEDeviceDetail (231) LOCALE=nld HW=8 VER=4 class=CMDeviceISDNTrunk type=0 number=7 channel=1 rx_gain=32 tx_gain=32
Timed: 21/11/08 17:21
1421876mS CMExtnTx: v=204, p1=0
CMFacility
Line: type= 256 Call: lid=256 id=1099 in=0
IE CMIEPrimitiveData (7)
Timed: 21/11/08 17:21
1421877mS CD: CALL: 0.1094.0 BState=Connected Cut=3 Music=0.0 Aend="Line 7" (3.9) Bend="Jan(204)" [Jan(204)] (0.0) CalledNum=0630050030 () CallingNum=204 (Jan) Internal=0 Time=34958 AState=Connected
1421878mS CMMap: a=3.9 b=0.0 R0
1421878mS CMMap: PCG::MapBChan pcp[101]b1r0 cp_b f5a8b6f4 other_cp_b 0 type CGTypeSimple
1421886mS CMExtnRx: v=204, p1=0
CMFacility
Line: type= 256 Call: lid=256 id=1099 in=0
IE CMIEPrimitiveData (7)
1421888mS CMExtnTx: v=204, p1=0
CMFacility
Line: type= 256 Call: lid=256 id=1099 in=0
IE CMIEPrimitiveData (7)
Timed: 21/11/08 17:21
1421889mS CMExtnRx: v=204, p1=0
CMFacility
Line: type= 256 Call: lid=256 id=1099 in=0
IE CMIEPrimitiveData (7)
1421890mS CMExtnTx: v=204, p1=0
CMFacility
Line: type= 256 Call: lid=256 id=1099 in=0
IE CMIEPrimitiveData (7)
Timed: 21/11/08 17:21
1421891mS CD: CALL: 0.1094.0 BState=Connected Cut=3 Music=0.0 Aend="Line 7" (3.9) Bend="Jan(204)" [Jan(204)] (0.0) CalledNum=0630050030 () CallingNum=204 (Jan) Internal=0 Time=34971 AState=Connected
1421929mS CMExtnRx: v=204, p1=0
CMFacility
Line: type= 256 Call: lid=256 id=1099 in=0
IE CMIEPrimitiveData (7)
1421930mS CD: CALL: 0.1094.0 BState=Connected Cut=3 Music=0.0 Aend="Line 7" (3.9) Bend="Jan(204)" [Jan(204)] (0.0) CalledNum=0630050030 () CallingNum=204 (Jan) Internal=0 Time=35011 AState=Connected
1421942mS CMExtnRx: v=204, p1=0
CMFacility
Line: type= 256 Call: lid=256 id=1099 in=0
IE CMIEPrimitiveData (7)
1421944mS CMMap: a=0.1 b=0.0 Mapper::AllocateCodec allocated CMRTVocoder resource busy 1, total 12
1421944mS CMExtnTx: v=204, p1=0
CMFacility
Line: type= 256 Call: lid=256 id=1099 in=0
IE CMIEPrimitiveData (7)
Timed: 21/11/08 17:21
1421945mS CD: CALL: 0.1094.0 BState=Connected Cut=3 Music=0.0 Aend="Line 7" (3.9) Bend="Jan(204)" [Jan(204)] (0.0) CalledNum=0630050030 () CallingNum=204 (Jan) Internal=0 Time=35026 AState=Connected
1421970mS CMExtnRx: v=204, p1=0
CMFacility
Line: type= 256 Call: lid=256 id=1099 in=0
IE CMIEPrimitiveData (7)
1421971mS CMExtnTx: v=204, p1=0
CMFacility
Line: type= 256 Call: lid=256 id=1099 in=0
IE CMIEPrimitiveData (7)
Timed: 21/11/08 17:21
1421972mS CD: CALL: 0.1094.0 BState=Connected Cut=3 Music=0.0 Aend="Line 7" (3.9) Bend="Jan(204)" [Jan(204)] (0.0) CalledNum=0630050030 () CallingNum=204 (Jan) Internal=0 Time=35053 AState=Connected
1422003mS CMExtnRx: v=204, p1=0
CMFacility
Line: type= 256 Call: lid=256 id=1099 in=0
IE CMIEPrimitiveData (7)
1422006mS CD: CALL: 0.1094.0 BState=Connected Cut=3 Music=0.0 Aend="Line 7" (3.9) Bend="Jan(204)" [Jan(204)] (0.0) CalledNum=0630050030 () CallingNum=204 (Jan) Internal=0 Time=35087 AState=Connected
1422007mS CMMap: a=3.9 b=0.0 PCGS CPReserveCodec (pcp[153]b0r1) true
1422007mS CMMap: PCG::MapBChan pcp[153]b0r1 cp_b f5add89c other_cp_b f5a8b6f4 type CGTypeSimple
1422008mS CMMap: a=3.9 b=0.1 M1
1422274mS RES: Fri 21/11/2008 17:21:12 FreeMem=79348464(32) CMMsg=6 (6) Buff=200 960 999 7149 4 Links=20425
1423113mS H323Evt: RTP(50t): 192.168.20.10/49152 192.168.20.202/1090 CODEC 6 PKTSZ=20 RFC2833=off AGE=1106 SENT 50 (avg size=20) RECV 53 (avg size=20)
1427309mS H323Evt: v=0 stacknum=240 State, new=NullState, old=Active id=1099
1427311mS CMExtnTx: v=204, p1=0
CMFacility
Line: type= 256 Call: lid=256 id=1099 in=0
IE CMIEPrimitiveData (7)
Timed: 21/11/08 17:21
1427312mS CMExtnRx: v=204, p1=0
CMReleaseComp
Line: type= 256 Call: lid=256 id=1099 in=0
Cause=16, Normal call clearing
1427314mS CMLOGGING: CALL:2008/11/2117:20,00:00:20,010,201,I,0630050030,,,,,0,,""n/a,0
1427314mS CD: CALL: 0.1094.0 BState=Disconnecting Cut=1 Music=0.0 Aend="Line 7" (3.9) Bend="Jan(204)" [Jan(204)] (0.0) CalledNum=0630050030 () CallingNum=204 (Jan) Internal=0 Time=40395 AState=Connected
1427315mS CD: CALL: 0.1094.0 Deleted
1427316mS CMLineTx: v=7
CMDisconnect
Line: type=Q931Line 7 Call: lid=0 id=1096 in=0
Cause=16, Normal call clearing
1427318mS CMMap: PCG::UnmapBChan pcp[101]b1r0 cp_b f5a8b6f4 other_cp_b f5add89c
1427318mS CMMap: a=0.1 b=3.9 M0
1427319mS CMMap: PCG::UnmapBChan pcp[153]b0r1 cp_b 0 other_cp_b 0
1427319mS H323Evt: RTP(END): 192.168.20.10/49152 192.168.20.202/1090 CODEC 6 PKTSZ=20 RFC2833=off AGE=5312 SENT 259 RECV 262 RTdelay=0 jitter=0 loss=0 remotejitter=0 remoteloss=0
1427319mS CMMap: a=0.1 b=0.0 Mapper::FreeCodec freed CMRTVocoder resource busy 1, total 12
1427774mS RES: Fri 21/11/2008 17:21:18 FreeMem=79365452(34) CMMsg=6 (6) Buff=200 958 1000 7149 4 Links=20482
1428294mS CMLineRx: v=7
CMReleaseComp
Line: type=Q931Line 7 Call: lid=0 id=1096 in=0
BChan: slot=0 chan=1
Cause=16, Normal call clearing
1429317mS CMExtnTx: v=204, p1=0
CMVoiceMailStatus
Line: type= 256 Call: lid=0 id=-1 in=0
Called[Jan Msgs=0 Old=0 Sav=0] Type=Default (100) Reason=CMDRdirect Calling[00000000] Type=Default Plan=Default
Display [Jan Msgs=0]
Timed: 21/11/08 17:21

********** Warning: Logging to Screen Stopped **********

SANTELCO · Nov 21, 2008

How do you have those buttons programmed as?

Spekkert · Nov 22, 2008

Just plain User button, with correct action data.

tlpeter · Nov 22, 2008

Spekkert i asume you are dutch because of the mobile number

Look for the setting "doorsturen/doorverbinden zonder schakelaar blokeren" in your system telephony tab

For the non dutch i mean the option Inhibit Off-Switch Forward/Transfer

See help

Inhibit Off-Switch Forward/Transfer: Default = Off (Italy = On)
When enabled, this setting stops any user from transferring or forwarding calls externally. See Off-Switch Transfer Restrictions

ACA - Implement IP Office
ACS - Implement IP Office
ACA - Implement IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

Spekkert · Nov 22, 2008

tlpeter, yes i'm dutch!

I forgot to tell this but I already checked this and the option on the system and user tab is not enabled. I already defaulted the system and put a backup back in it. Upgraded the firmware 4.1.9 to 4.1.15 and checked the firmware of the 4621.

Any other sugestions?

Bas1234 · Nov 22, 2008

Okay,

How did you programm the user button?

User > Button Programming

Label; UserName
Action; User
Action Data; select a user from the pulldown menu. (don't enter any number it could be that it will not work then.)

y1pzZTEUdok1vrI5cLb3FdPX4PgTPlSONkb5WPjz0x50etSujaMSmhdRCbOx9vASnrRNzzXv0IxNQA

___________________________________________
It works! Now if only I could remember what I did...
___________________________________________

Spekkert · Nov 22, 2008

Bas1234

Yes, exactly kike that!

Bas1234 · Nov 22, 2008

What firmware is the phone running?

HOLD , 8439(VIEW) , #

___________________________________________
It works! Now if only I could remember what I did...
___________________________________________

Spekkert · Nov 22, 2008

Sorry, i'am not on site right now, but i'm sure it is running on the firmware delivered with admin disk 4.1.15.

intrigrant · Nov 22, 2008

Upgrade to 4.2.11 and then come back here, 4.1 has some weird features....

Bas1234 · Nov 22, 2008

Have a look here;

CQ67657

After a few hours the BLF buttons do not reflect status of extensions being monitored.

So upgrade to 4.2.4 or 4.2.11

Greetzzz..Bas

___________________________________________
It works! Now if only I could remember what I did...
___________________________________________

Spekkert · Nov 22, 2008

I don't think this is the same, it does show the status of the phone. And when I make the same button on the 4621 itself it doesn't work either.

Bas1234 · Nov 22, 2008

It looks like the extension is twinned, did try to turn off twinning?

___________________________________________
It works! Now if only I could remember what I did...
___________________________________________

Spekkert · Nov 23, 2008

The extension does not use twinning.

Spekkert · Nov 23, 2008

Anyone got another suggestion?

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User button not working with transfer

Spekkert

Programmer

SANTELCO

IS-IT--Management

Spekkert

Programmer

tlpeter

Programmer

Spekkert

Programmer

Bas1234

Technical User

Spekkert

Programmer

Bas1234

Technical User

Spekkert

Programmer

intrigrant

Systems Engineer

Bas1234

Technical User

Spekkert

Programmer

Bas1234

Technical User

Spekkert

Programmer

Spekkert

Programmer

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