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User busy on display

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acewarlock

Technical User
Sep 16, 2002
9,370
US
I have a 7316 that the user is complaining that the caller doesn't get the (User on other line) or (User is busy) how do you turn this on and off?
 
I believe DND on Busy is what controls that.
 
On the system taht it works on DND is blank. set A calls set B, set C calls set B and hears ringing but set C's display says (user on Line) and set B rings on intercom 2. How do I get this to work on every phone?
 
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