User account rename in AD...still showing old account info Sharepoint

[web4fun]

Environment:

MOSS 2010
MS AD 2003

Problem:

Encountering a strange issue whereby our help desk is renaming accounts in Active Directory and when I go to delete the old profile in Sharepoint in ALL PEOPLE for the site collection, I do NOT see the user's account. I also cannot find the user's old profile in the SSP profile database. I do see the new profile / renamed profile but not the old one. Search also doesn't find the old user account.

This is a problem because when the user logs into the portal, and clicks 'My Settings' under Welcome... they still see their OLD account information!!!

I have even tried to add their old account back so that I could delete it but when I go to add the old account, I encounter an error that displays that the account either doesn't exist or already exists!!!

Can someone please advise on how to clean this up?

 

[ehaze]

have you tried this:

stsadm.exe -o migrateuser -oldlogin yourDomain\XYZ -newlogin yourDomain\ABC
-ignoresidhistory

http://www.sharepointed.com/