User Account on windows xp welcome screen disappeared!

[KarloZ]

Hello guys,

i'm trying to fix my windows xp pro. whenever i turn on the computer, it goes to welcome screen but the user accounts are missing. nothing to choose to logon and i cant go to windows beacuse of this. I used the CTR+ALT keys to change login mode to manual login, I was able to do that but for some reason the username and password i use doesnt work. any ideas please. thank you.

karloz

 

[Dollar]

Sounds like your user accounts have been disabled.

Boot in Safe Mode.
Use the administrator account to login.
Reset your user accounts and restart.

Hope this helps.

 

[KarloZ]

i did that already, and even in safemode the same thing happens. accounts are not there and nothing to click on. i even tried a utility to reset the password but the utility couldnt find any account. i tried to repair windows, didnt help. time is against me, so i reformat the hard drive. but if you guys have any clue at all, please let me know.

thank you very much.

karloz

 

[bcastner]

http://support.microsoft.com/?kbid=306084