USB Questions

[elmorro]

Hi all,
I did not know would best fit the following question, so I decided to post it here.

I have an Ipod which I plug into a USB port in my home computer. I can't get it to read from theses ports. My ipod reads fine when I plug into a USB port at my work computer or in my laptop.
I have other USB devices which my home computer has no problem reading. What could be the problem?

Thanks in advance,
elmorro

 

[linney]

How many other USB devices are currently connected to the problem machine? Maybe if you disconnected some of them and then tried the Ipod?

Are you getting any error message, or are there any errors in the Event Viewer?



General USB troubleshooting in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;310575&FR=1&PA=1&SD=HSCH

HOW TO: Disable the Use of USB Storage Devices in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q823732#3

AutoPlay intermittently does not detect removable media or digital cameras

http://support.microsoft.com/default.aspx?scid=kb;en-us;822660&FR=1&PA=1&SD=HSCH

314634 - Windows XP Does Not Detect Your New USB Device

http://support.microsoft.com/default.aspx?scid=kb;en-us;314634&FR=1&PA=1&SD=HSCH

USB device does not function after connecting device to a Windows XP Service Pack 2-based computer or to a Windows XP Tablet PC Edition 2005-based computer

http://support.microsoft.com/default.aspx?scid=kb;en-us;870893&FR=1&PA=1&SD=HSCH

A USB 2.0 hub may stop working when you disconnect a USB 2.0 printer from your Windows XP-based computer

http://support.microsoft.com/default.aspx?scid=kb;en-us;895962&FR=1&PA=1&SD=HSCH

In the BIOS settings for your computer, load the 'Fail-Safe' default settings, and then reactivate the most frequently used options such as USB Support.

 

[elmorro]

linney,
I only have one permanent USB connection on my machine and that is my printer's connection.
I don't get any error messages when I plug my IPod in, but it seems that it just does not detect the device.
I will look into the links you provided maybe I can find something there.

Thank you,
elmorro

 

[linney]

Are there any errors in the Device Manager when you plug it in?

 

[elmorro]

No errors.

 

[linney]

Is the Plug and Play Service running?

 

[elmorro]

Yes it is. This happened a to me before about a year ago with a SanDisk Cruzer USB key. No errors, the device lit up like it was being read, but when I tried to open it to view its contents there was nothing there.
Could it have something to do with USB1 and USB2 connectors? How can I check to see what type (1 or 2) of USB drives I have?

thanks.
elmorro

 

[linney]

See the comments at the end of this thread, see if that fix works for your problem?

Won't detect Hard Drive
thread779-1316877


How may I query XP for the USB version my PC supports?
thread779-734731


How to recover 'damaged' Sandisk Cruzer Mini 256MB?
thread779-1311502


Keep working through those first posts too.

 

[elmorro]

Thanks linney. I will let you know if I fix the problem.

elmorro