USB Ports

[angusmcdee99]

HI folks,

Hope someone can shed some light on this one. I have a user who has tried to install a camera driver, the net result now is no usb port on that machine works. They are all showing correct and as working in the device manager (Windows XP Pro sp 2). They are enabled within the BIOS and they are drawing power.. checked with a mobile phone.

When a device is plugged in the computer it makes no attempt to recognise it and or install drivers. We have preformed a restored the computer to pre installation of camera driver, but still nothing.

Any ideas?

 

[electronicsfreak]

my advice would be find the newest chipset driver for the motherboard and install it.

http://www.belarc.com/free_download.html

That program will help you identify the motherboard if you are unsure the make/model .

There is a point in wisdom and knowledge that when you reach it, you exceed what is considered possible - Jason Schoon

 

[angusmcdee99]

Thanks for the suggestion. I've installed the lastest drivers and still nothing. Having run some further diagnostics within a linux enviroment, the port all report as function, but we still have not detection of new or old devices being plugged in.

Start think a re-format and install of every thing is going to be in order

 

[deepgrewal22]

Why not just buy a PCI expansion card that has extra USB ports on it? These new USB ports should work from my experience. Check with newegg.com:

http://www.newegg.com/Product/Produ...=40000073&Description=usb&bop=And&Order=PRICE

They have one for about $5.99 and are a really good source for inexpensive hardware/software.

Deep Grewal
"Microsoft Works" - oxymoron

 

[kjv1611]

Maybe see if you can search for any possible USB hickups with WinXP and your chipset model or motherboard.

Your search text would be something like:

ChipsetModel Windows XP USP Problem

or

MotherboardModel Windows XP USB Problem.

That might get you some answers. Of course buying a PCI USB adapter will give you a solution, you just won't find the answer to the problem.

Also, it might be worth running a registry scrub with a program, such as this one:

http://www.majorgeeks.com

- search for RegScrubXP - if there was some sort of registry problem, this program may fix that issue.

--

"If to err is human, then I must be some kind of human!" -Me