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USB ports appear disabled

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PBXNewbie4Now

IS-IT--Management
May 28, 2015
11
US
Hey all,
I was trying my hand at backing up some Avaya CMS data yesterday to USB and think I may have brought down my ports in the process.

Following Avaya documentation I connected, formatted and added a UFS file system to a kingston 32GB USB 2.0 drive. After successfully mounting and backing up with cmsadm and cms maintenance backups I unmounted the drive and performed an eject against the disk "/dev/rdsk/c3t0d0s2"

I went to repeat this process today to create documentation for myself, and upon connecting the usb drive to the same port I used yesterday I could not find the device attached:

# rmformat
Looking for devices...
1. Logical Node: /dev/rdsk/c0t0d0s2
Physical Node: /pci@0/pci@0/pci@1/pci@0/pci@1/pci@0/usb@0,2/hub@4/device@4/storage@0/disk@0,0
Connected Device: TEAC DV-W28SS-R 1.0C
Device Type: CD Reader


Looking at the messages folder, I get this message repeated regularly:

# cat /var/adm/messages
Sep 16 08:25:47 r3carmi scsi: [ID 107833 kern.warning] WARNING: /pci@0/pci@0/pci@1/pci@0/pci@1/pci@0/usb@0,2/hub@4/storage@1/disk@0,0 (sd1):
Sep 16 08:25:47 r3carmi Command failed to complete...Device is gone
Sep 16 08:26:36 r3carmi scsi: [ID 107833 kern.warning] WARNING: /pci@0/pci@0/pci@1/pci@0/pci@1/pci@0/usb@0,2/hub@4/storage@1/disk@0,0 (sd1):
Sep 16 08:26:36 r3carmi Command failed to complete...Device is gone
Sep 16 08:27:16 r3carmi scsi: [ID 107833 kern.warning] WARNING: /pci@0/pci@0/pci@1/pci@0/pci@1/pci@0/usb@0,2/hub@4/storage@1/disk@0,0 (sd1):
Sep 16 08:27:16 r3carmi Command failed to complete...Device is gone
Sep 16 08:38:32 r3carmi scsi: [ID 107833 kern.warning] WARNING: /pci@0/pci@0/pci@1/pci@0/pci@1/pci@0/usb@0,2/hub@4/storage@1/disk@0,0 (sd1):
Sep 16 08:38:32 r3carmi Command failed to complete...Device is gone
Sep 16 08:40:15 r3carmi scsi: [ID 107833 kern.warning] WARNING: /pci@0/pci@0/pci@1/pci@0/pci@1/pci@0/usb@0,2/hub@4/storage@1/disk@0,0 (sd1):
Sep 16 08:40:15 r3carmi Command failed to complete...Device is gone
Sep 16 08:40:15 r3carmi scsi: [ID 107833 kern.warning] WARNING: /pci@0/pci@0/pci@1/pci@0/pci@1/pci@0/usb@0,2/hub@4/storage@1/disk@0,0 (sd1):
Sep 16 08:40:15 r3carmi Command failed to complete...Device is gone
Sep 16 09:00:21 r3carmi scsi: [ID 107833 kern.warning] WARNING: /pci@0/pci@0/pci@1/pci@0/pci@1/pci@0/usb@0,2/hub@4/storage@1/disk@0,0 (sd1):
Sep 16 09:00:21 r3carmi Command failed to complete...Device is gone
Sep 16 09:04:45 r3carmi scsi: [ID 107833 kern.warning] WARNING: /pci@0/pci@0/pci@1/pci@0/pci@1/pci@0/usb@0,2/hub@4/storage@1/disk@0,0 (sd1):
Sep 16 09:04:45 r3carmi Command failed to complete...Device is gone
Sep 16 09:09:25 r3carmi scsi: [ID 107833 kern.warning] WARNING: /pci@0/pci@0/pci@1/pci@0/pci@1/pci@0/usb@0,2/hub@4/storage@1/disk@0,0 (sd1):
Sep 16 09:09:25 r3carmi Command failed to complete...Device is gone
Sep 16 09:11:33 r3carmi scsi: [ID 107833 kern.warning] WARNING: /pci@0/pci@0/pci@1/pci@0/pci@1/pci@0/usb@0,2/hub@4/storage@1/disk@0,0 (sd1):
Sep 16 09:11:33 r3carmi Command failed to complete...Device is gone
Sep 16 09:11:33 r3carmi scsi: [ID 107833 kern.warning] WARNING: /pci@0/pci@0/pci@1/pci@0/pci@1/pci@0/usb@0,2/hub@4/storage@1/disk@0,0 (sd1):
Sep 16 09:11:33 r3carmi Command failed to complete...Device is gone
Sep 16 09:11:33 r3carmi scsi: [ID 107833 kern.warning] WARNING: /pci@0/pci@0/pci@1/pci@0/pci@1/pci@0/usb@0,2/hub@4/storage@1/disk@0,0 (sd1):
Sep 16 09:11:33 r3carmi Command failed to complete...Device is gone
Sep 16 09:11:37 r3carmi scsi: [ID 107833 kern.warning] WARNING: /pci@0/pci@0/pci@1/pci@0/pci@1/pci@0/usb@0,2/hub@4/storage@1/disk@0,0 (sd1):
Sep 16 09:11:37 r3carmi Command failed to complete...Device is gone
Sep 16 09:11:39 r3carmi scsi: [ID 107833 kern.warning] WARNING: /pci@0/pci@0/pci@1/pci@0/pci@1/pci@0/usb@0,2/hub@4/storage@1/disk@0,0 (sd1):
Sep 16 09:11:39 r3carmi Command failed to complete...Device is gone
Sep 16 09:11:39 r3carmi scsi: [ID 107833 kern.warning] WARNING: /pci@0/pci@0/pci@1/pci@0/pci@1/pci@0/usb@0,2/hub@4/storage@1/disk@0,0 (sd1):
Sep 16 09:11:39 r3carmi Command failed to complete...Device is gone
Sep 16 09:11:55 r3carmi scsi: [ID 107833 kern.warning] WARNING: /pci@0/pci@0/pci@1/pci@0/pci@1/pci@0/usb@0,2/hub@4/storage@1/disk@0,0 (sd1):
Sep 16 09:11:55 r3carmi Command failed to complete...Device is gone
Sep 16 09:11:57 r3carmi scsi: [ID 107833 kern.warning] WARNING: /pci@0/pci@0/pci@1/pci@0/pci@1/pci@0/usb@0,2/hub@4/storage@1/disk@0,0 (sd1):
Sep 16 09:11:57 r3carmi Command failed to complete...Device is gone
Sep 16 09:11:57 r3carmi scsi: [ID 107833 kern.warning] WARNING: /pci@0/pci@0/pci@1/pci@0/pci@1/pci@0/usb@0,2/hub@4/storage@1/disk@0,0 (sd1):
Sep 16 09:11:57 r3carmi Command failed to complete...Device is gone
Sep 16 09:12:39 r3carmi scsi: [ID 107833 kern.warning] WARNING: /pci@0/pci@0/pci@1/pci@0/pci@1/pci@0/usb@0,2/hub@4/storage@1/disk@0,0 (sd1):
Sep 16 09:12:39 r3carmi Command failed to complete...Device is gone
Sep 16 09:13:31 r3carmi scsi: [ID 107833 kern.warning] WARNING: /pci@0/pci@0/pci@1/pci@0/pci@1/pci@0/usb@0,2/hub@4/storage@1/disk@0,0 (sd1):
Sep 16 09:13:31 r3carmi Command failed to complete...Device is gone
Sep 16 09:17:05 r3carmi scsi: [ID 107833 kern.warning] WARNING: /pci@0/pci@0/pci@1/pci@0/pci@1/pci@0/usb@0,2/hub@4/storage@1/disk@0,0 (sd1):
Sep 16 09:17:05 r3carmi Command failed to complete...Device is gone
Sep 16 09:36:55 r3carmi scsi: [ID 107833 kern.warning] WARNING: /pci@0/pci@0/pci@1/pci@0/pci@1/pci@0/usb@0,2/hub@4/storage@1/disk@0,0 (sd1):
Sep 16 09:36:55 r3carmi Command failed to complete...Device is gone
Sep 16 09:36:55 r3carmi scsi: [ID 107833 kern.warning] WARNING: /pci@0/pci@0/pci@1/pci@0/pci@1/pci@0/usb@0,2/hub@4/storage@1/disk@0,0 (sd1):
Sep 16 09:36:55 r3carmi Command failed to complete...Device is gone
Sep 16 09:36:55 r3carmi scsi: [ID 107833 kern.warning] WARNING: /pci@0/pci@0/pci@1/pci@0/pci@1/pci@0/usb@0,2/hub@4/storage@1/disk@0,0 (sd1):
Sep 16 09:36:55 r3carmi Command failed to complete...Device is gone
Sep 16 09:37:03 r3carmi scsi: [ID 107833 kern.warning] WARNING: /pci@0/pci@0/pci@1/pci@0/pci@1/pci@0/usb@0,2/hub@4/storage@1/disk@0,0 (sd1):
Sep 16 09:37:03 r3carmi Command failed to complete...Device is gone
Sep 16 09:37:05 r3carmi scsi: [ID 107833 kern.warning] WARNING: /pci@0/pci@0/pci@1/pci@0/pci@1/pci@0/usb@0,2/hub@4/storage@1/disk@0,0 (sd1):
Sep 16 09:37:05 r3carmi Command failed to complete...Device is gone
Sep 16 09:37:05 r3carmi scsi: [ID 107833 kern.warning] WARNING: /pci@0/pci@0/pci@1/pci@0/pci@1/pci@0/usb@0,2/hub@4/storage@1/disk@0,0 (sd1):
Sep 16 09:37:05 r3carmi Command failed to complete...Device is gone
Sep 16 09:37:25 r3carmi scsi: [ID 107833 kern.warning] WARNING: /pci@0/pci@0/pci@1/pci@0/pci@1/pci@0/usb@0,2/hub@4/storage@1/disk@0,0 (sd1):
Sep 16 09:37:25 r3carmi Command failed to complete...Device is gone


Did I manage to disconnect my front USB ports on my server? Does anyone have any advice on how to resolve this annoying issue? I should add that the device is recognized and mountable via the USB ports on the back. Thanks!
 
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