USB keboard and mouse freezes after computer is booted up 1

[Wired53]

When i turn on my computer, system reads both keboard and mouse but when the Windows XP screen appears, keboard and mouse turn off (freezes) before booting is completed.

Any ideas?

Francisco

 

[acewarlock]

Unplug the mouse and then reboot, if it is still the same unplug the keyboard and plug in the mouse and reboot.




This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.

 

[IllogicallyLogical]

Check the system BIOS and make sure the USB settings are enabled there.

Joey
CCNA, MCP, A+, Network+, Wireless#

 

[RustyMajor]

Possibly simplest would be to try a different mouse/keyboard and see if things change.

Remove and reinstall the USB drivers - Go to Device Manager and remove all USB hub/root hub entries that you can and let Windows reinstall the drivers by doing a scan for new hardware or reboot. Note that this will disable all devices connected to USB. Do a safe removal of external storage or other devices first.

If your computer starts locking up during/before POST (the black screen when you turn on your computer) then it is probably a hardware problem with USB.

 

[linney]

A selection of things for you to look out.

mouse woes????
thread779-973869

Mouse port problem after xp install
thread779-845320

No Mouse/Keyboard After Updating Microsoft Natural Keyboard Pro Drivers

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q257729

You could try uninstalling the USB root hubs (Device Manager) that show on your machine. Reboot and let XP rediscover the ports.


314634 - Windows XP Does Not Detect Your New USB Device

http://support.microsoft.com/default.aspx?scid=kb;en-us;314634&FR=1&PA=1&SD=HSCH

General USB troubleshooting in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;310575&FR=1&PA=1&SD=HSCH

USB device does not function after connecting device to a Windows XP Service Pack 2-based computer or to a Windows XP Tablet PC Edition 2005-based computer

http://support.microsoft.com/default.aspx?scid=kb;en-us;870893&FR=1&PA=1&SD=HSCH

A USB 2.0 hub may stop working when you disconnect a USB 2.0 printer from your Windows XP-based computer

http://support.microsoft.com/default.aspx?scid=kb;en-us;895962&FR=1&PA=1&SD=HSCH

When you install Windows XP Service Pack 2, the USB 2.0 drivers do not appear to update

http://support.microsoft.com/?kbid=873169#appliesto

You May Be Unable to Access the Windows Advanced Options Menu When You Use a USB Keyboard

http://support.microsoft.com/kb/283778#appliesto

In the BIOS settings for your computer, load the 'Fail-Safe' default settings, and then reactivate the most frequently used options such as USB Support.