USB Drive Problems

[spooters]

Hi all,

I am having some strange problems with the USB on a Laptop. The USB Drive is recognized but when I try to open any files on the USB drive Explorer hangs.

I have tried the following to fix the problem but nothing has worked so far. Has anyone had this problem before and resolved it.


I have tried:-

• Re-installing SP2

• Removing USB Controller and Letting XP re-install them after reboot.

• Tried different USB Drive

• Different USB Port on Laptop

• Different logon profile

• Tried assigning a different drive letter

Many Thanks for your help

 

[BadBigBen]

Things to check/do:

1.) in the BIOS Setup, see if the USB ports are activated, and if you can change the USB voltage... if this does not work go to point 2.

2.) get a powered USB hub and see if it still locks up... if the USB drive has a power input, use it, this will take off the strain on the USB ports (which I am guessing is causing this dilemma)...

Ben

"If it works don't fix it! If it doesn't use a sledgehammer..."

 

[spooters]

Hi Ben,

Thanks for your suggestions,

I will check this in the bios but dont understand why this fix would work as the USB ports must be activated as when I plug the drive in Windows automatically detect it and ask me what I want to do, I usuaully select display files in explorer but when I browse to any file on the USB stick and try and open it explorer goes to NOT Responding.

Regards

 

[HalComps]

Does this happen with all USB sticks? and has the stick got data on it? just trying to rule out a possible virus on the stick..

 

[BadBigBen]

Spooters - well, sometimes there is not enough power going from the PC/Laptop to the device, which will still get recognized but no joy at accessing the data...

another thing to try is to use the USB device on another computer and see if it behaves like it does on the laptop...


Ben

"If it works don't fix it! If it doesn't use a sledgehammer..."

 

[spooters]

Hi

I have resolved the issue for this, the problem wasnt with the USB Controller but with Explorer, after removing a server from the domain a piece of software was still installed on the computer which had references to the server so when I tried to open anything explorer would try and find this location for some reason but as it couldnt find it you would get the delay until it timed out. Searching through the registry and removing all the references to this server and rebooting resolved the issue.

Thanks for all your help anyway.

 

[BadBigBen]

Well, well, good job there...

and thanks for posting the fix as well, as it may come handy to someone else...

Ben

"If it works don't fix it! If it doesn't use a sledgehammer..."