URL won't open - Clear history of previously opened webs?

[okeydokey]

On my computer, and on our host's computer, when opening our URL to edit, Front Page prompts for a user ID and password just as it should.

When we try typing in the URL on one particular user's computer, it just opens, with no prompt for a user ID or password. The same thing happened when we tried typing in the IP address instead. I then uninstalled FrontPage 2000 and installed Front Page XP, hoping to "brainwash" the history and start fresh. Unfortunately, the history of all of the previously opened webs is still there. Now when the URL is typed in, FP will not pull up the URL - it says it is inaccessible.

Any ideas? I really don't want to pay Microsoft the $35 "incident" fee! I'd like to know how to get rid of these previously opened pages so I can set it up so that she always defaults to opening the live online web to make edits, and won't open a backup copy unless she deliberately intends to. Any help is appreciated! =-)

 

[okeydokey]

Clarification: The copy of the page that just opens without the user ID & password prompt doesn't seem to be the live web.

 

[DRowland]

The page that just opens... Does this happen when you first start FP? If so, you have FP set to open the last site upon opening. That's not a problem. Just click CTRL and 4 at the same time, and it will close the page. Then you can open the site you want. It will probably start a second edition of FP when you do that. I just close the original edition of FP and go on.

I hope that works. If not, you can email me at drowland@ebasin.net, and we can see if we can do some more.

 

[okeydokey]

No, nothing opens automatically. The "Open last web automatically when Front Page starts" under Tools> Options> General> Startup is not checked. I would like to turn that feature on when we can get the correct web to open up, with the password prompt.

 

[DRowland]

Try turning it on, to see what happens.
Turn it on.
Restart FP.
see what happens.
Then turn it back off.
Restart FP.
See if the problem is fixed.

I am amazed that sometimes things like this work, but after working with Microsoft on several occasions, I learned that when you make a change in a setup, you have to re-start FP to be sure the change is loaded into the system.

 

[okeydokey]

OK folks - it turns out that in Internet Options, this user had incorrectly selected to access the Internet using our proxy server, on which an expired user ID and password was cached. The web server was rejecting the cached password, so it denied access to the live page and tossed up a copy of the page instead. (This was happening too quickly to detect.) We deselected the option to use the proxy server, and then also cleared the cache on the proxy server.

The recently opened files list in Front Page can be cleared by editing the registry - which we all know should be approached with great fear and trepidation =-)

I hope this helps somebody else out there. Thanks for your ideas!