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[URGENT] HOW TO TELL WHO HAS ENTERED LOT CODES,RECEIPTS/ MAGICALLY INVOICING

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2ManyHats

IS-IT--Management
Mar 14, 2018
50
CA


Hi all,


It's been a while. I need urgent help.

Is there report in the system that will show you who has entered lot codes, receipts , and who has invoiced?

I know at the top of the screen on receipt entry it shows "ENTERED BY:__________"

is there a report that can show me who has entered the lot codes , receipts and invoiced orders?

Can I search by ENTERED BY??


Also,

We have two main people in my company that invoice orders. They both had lot issues and inventory issues for a few items on a couple dozen orders. They could not invoice it. Yet when it was given to someone else (I will call her Sara) she somehow is able to invoice all of those orders magically without any issues.

I am trying to figure out HOW??? How is it possible?? Is she creating lots codes herself to invoice the orders?? Is she adjusting inventory??

Any help on this matter would be very helpful. I am looking to figure out what is going on. We are going to have serious inventory issues if I can't find out how this is being done and fix it.

Thank you
 
Can you ask Sara? Or is there a reason why she can't be approached about this subject?

And something to think about is Orchid's Extender product. It has decent logging functionality which would let you track when lots were created and by whom as they are created. It has a ton of other uses but being able to see the history of a transaction right from within the screen is pretty slick.
 
Yes,

We have asked her many times and she claims she does not change anything in the system. She is our new head of accounting. She has stated that she has invoiced in the past before but she does not need to put serial numbers on the orders as that is not here job. But neither is invoicing , we have people for that.


When the other people whom are supposed to be invoicing orders attempt to the system shows there is none in stock, it's not received in the system , there are no lot codes in the system for the order. But Sara will take the paper work from them and then it will be magically fixed.

We have inventorty approaching and we already know there is going to be alot of errors in the system because of this.

We are not sure how she is making invoices go through in the system.


This is the problem.

I wanted to know if we could track the user.
 
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