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UPS not communicating

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gersonalvarez

gersonalvarez

IS-IT--Management
Jan 19, 2007
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HI
I have a tripplite UPS, SU1500RTX, i want to control its behavior using PowerAlert software provided by Tripplite, my surprise it's when i connect it via USB or Comm port, it can be detected by the machine, can anyone give any guidance about this, maybe updateing firmware i could solve it?
 
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