I just had a customer replace his Linksys 8-port switch because the server/PC that was connected to the old one couldn't be pinged by the network test guy (it COULD be seen if I connected the server directly to the LAN jack in the wall, so I knew that connection was good). The new one comes in, we swap out the patch cords and he still can't see it when we use the new switch. Network guy (off site) says, "Is it in port 8, or the UPLINK port?" I say "uplink." (Isn't that normal?) He says to plug it into port 8; I do. It works. What? Why not UPLINK? (I'm not an IT guy, so...)