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Upgrading Mitel AX Controller from MiVB8.XX to MiVB9.XX using MiVB migration Tool 1

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conquer2006

Technical User
Apr 3, 2013
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I was upgrading Mitel AX Controller from MiVB8.XX to MiVB9.XX using MiVB migration Tool everything was going on fine until this error came up as shown below, Please I need urgent information on what next to do






**************************************************************
Configuration Starting - Date: 13/12/2022 - Time: 14:45
**************************************************************
Summary of Migration Tool Configuration

Migration Tool Version: "9.1.0.22"
MIVB IP: 172.30.127.4
MIVB Login ID: system
MIVB Current Version: 14.0.3.22
MIVB New Version: 9.1.0.95
System Hardware ID: 00000036821b

Pre-migration audit selected
Target platform = AX
**************************************************************
Migration Audit Starting - Elapsed Time: 00:00:38
**************************************************************

Starting the Migration Audit

Checking platform compatibility with MiVB 9.0 or later

Checking for Unsupported Devices in MiVB 9.0 or later

Checking for other incompatible programming for MiVB 9.0 or later

Migration Audit completed - MANDATORY changes are required before migration

**************************************************************
Migration Audit -
Pre-Migration Audit Summary to MiVB 9.0 or later:
• Platform, RAM, or Hard drive/Compact Flash are not supported.
• Database configuration is supported with warnings.

Please review the Audit Report for more details.

**************************************************************

**************************************************************
Migration Audit Complete - Elapsed Time: 00:00:38
**************************************************************

**************************************************************
Overall Configuration Complete - Elapsed Time: 00:00:38
**************************************************************
**************************************************************
Configuration Starting - Date: 13/12/2022 - Time: 14:58
**************************************************************
Summary of Migration Tool Configuration

Migration Tool Version: "9.1.0.22"
MIVB IP: 172.30.127.4
MIVB Login ID: system
MIVB Current Version: 14.0.3.22
MIVB New Version: 9.1.0.95
System Hardware ID: 00000036821b

Pre-migration audit selected
Target platform = AX
**************************************************************
Migration Audit Starting - Elapsed Time: 00:00:36
**************************************************************

Starting the Migration Audit

Checking platform compatibility with MiVB 9.0 or later

Checking for Unsupported Devices in MiVB 9.0 or later

Checking for other incompatible programming for MiVB 9.0 or later

Migration Audit completed - MANDATORY changes are required before migration

**************************************************************
Migration Audit -
Pre-Migration Audit Summary to MiVB 9.0 or later:
• Platform, RAM, or Hard drive/Compact Flash are not supported.
• Database configuration is supported with warnings.

Please review the Audit Report for more details.

**************************************************************

**************************************************************
Migration Audit Complete - Elapsed Time: 00:00:36
**************************************************************

**************************************************************
Overall Configuration Complete - Elapsed Time: 00:00:36
**************************************************************
**************************************************************
Configuration Starting - Date: 13/12/2022 - Time: 15:20
**************************************************************
Summary of Migration Tool Configuration

Migration Tool Version: "9.1.0.22"
MIVB IP: 172.30.127.4
MIVB Login ID: system
MIVB Current Version: 14.0.3.22
MIVB New Version: 9.1.0.95
System Hardware ID: 00000036821b

Pre-migration audit selected
Target platform = AX
**************************************************************
Migration Audit Starting - Elapsed Time: 00:00:36
**************************************************************

Starting the Migration Audit

Checking platform compatibility with MiVB 9.0 or later

Checking for Unsupported Devices in MiVB 9.0 or later

Checking for other incompatible programming for MiVB 9.0 or later

Migration Audit completed - MANDATORY changes are required before migration

**************************************************************
Migration Audit -
Pre-Migration Audit Summary to MiVB 9.0 or later:
• Platform, RAM, or Hard drive/Compact Flash are not supported.
• Database configuration is supported with warnings.

Please review the Audit Report for more details.

**************************************************************

**************************************************************
Migration Audit Complete - Elapsed Time: 00:00:36
**************************************************************

**************************************************************
Overall Configuration Complete - Elapsed Time: 00:00:36
**************************************************************
**************************************************************
Configuration Starting - Date: 13/12/2022 - Time: 15:37
**************************************************************
Summary of Migration Tool Configuration

Migration Tool Version: "9.1.0.22"
MIVB IP: 172.30.127.4
MIVB Login ID: system
MIVB Current Version: 14.0.3.22
MIVB New Version: 9.1.0.95
System Hardware ID: 00000036821b

Migration with Media Replacement selected
SW load: 9.1.0.95
Internal Repository: C:\3300ICP\SOFTWARE\MiVB9.1.0.95
Option: Pre-migration audit selected
Option: Backup database - C:\Users\USER\Documents\PreMigration Backup\172,30.127.4 Backup\BAckup_13122022 1533
Option: Call History is backed up
Option: Voicemail is not backed up
Bootloader Network Settings: Use current network configuration
Option: Restore from backup
Option: Do not restore guest room info
Option: Use dimension from backup file

LOS: AMC IP Address: 216.191.234.91
LOS: ARID = 36995432
LOS: Designated License Manager = No
LOS: IP Users = 0
LOS: External Hot Desk Users = 0
LOS: ACD Active Agents = 0
LOS: HTML Applications = 0
LOS: Single Line Users = 288
LOS: MiVB ConsoleActive Operators = 0
LOS: Multi-device Users = 0
LOS: Multi-device Suites = 0
LOS: Embedded Voice Mail = 0
LOS: Embedded Voice Mail PMS = No
LOS: Digital Links = 0
LOS: Compression = 0
LOS: Fax Over IP (T.38) = 0
LOS: SIP Trunks = 0
LOS: IDS Connection = No
LOS: MLPP = No

Current dimensions:
LOS: COUNTRY = United Kingdom
LOS: Extended Agent Skill Group = No
LOS: Maximum Elements per Cluster = 30
LOS: Max Config IP Users and Devices = 700
LOS: Extended Hunt Group = No
LOS: 5560 IPT Device Extended Key Lines = No



**************************************************************
Migration Audit Starting - Elapsed Time: 00:00:10
**************************************************************

Starting the Migration Audit

Checking platform compatibility with MiVB 9.0 or later

Checking for Unsupported Devices in MiVB 9.0 or later

Checking for other incompatible programming for MiVB 9.0 or later

Migration Audit completed - MANDATORY changes are required before migration

**************************************************************
Migration Audit -
Pre-Migration Audit Summary to MiVB 9.0 or later:
• Platform, RAM, or Hard drive/Compact Flash are not supported.
• Database configuration is supported with warnings.

Please review the Audit Report for more details.

**************************************************************

**************************************************************
Migration Audit Complete - Elapsed Time: 00:00:10
**************************************************************

**************************************************************
Database Backup Starting - Elapsed Time: 00:00:10
**************************************************************
System Name : AX_3
DIM17 H cabinet
Load : 42 144
2022-DEC-13 15:43:32.00 TUE
Currently saving: Form Access Authorization
Currently saving: Cabinet Assignment
Currently saving: System Configuration
Currently saving: System Options Assignment
Currently saving: Message Link Cable Assignment
Form is empty.
Currently saving: Circuit Link Cable Assignment
Form is empty.
Currently saving: Node Identity Assignment
Currently saving: Class Of Service Options Assignment
Currently saving: Interconnect Restriction Table
Currently saving: Device Resiliency
Currently saving: Digital CO Trunk Circuit Descriptor Assignment
Form is empty.
Currently saving: Digital DID Trunk Circuit Descriptor Assignment
Form is empty.
Currently saving: Digital E And M Trunk Circuit Descriptor Assignment
Form is empty.
Currently saving: Loop Tie Trunk Circuit Descriptor Assignment
Form is empty.
Currently saving: DID Trunk Circuit Descriptor Assignment
Form is empty.
Currently saving: DID3 Trunk Circuit Descriptor Assignment
Form is empty.
Currently saving: E And M Trunk Circuit Descriptor Assignment
Form is empty.
Currently saving: CO Trunk Circuit Descriptor Assignment
Form is empty.
Currently saving: AC15 Trunk Circuit Descriptor Assignment
Form is empty.
Currently saving: AC13 Trunk Circuit Descriptor Assignment
Form is empty.
Currently saving: SCDC Trunk Circuit Descriptor Assignment
Form is empty.
Currently saving: MSDN-DPNSS-DASSII Trunk Circuit Descriptor Assignment
Form is empty.
Currently saving: DTS Service Assignment
Currently saving: Link Descriptor Assignment
Currently saving: Digital Link Assignment
Form is empty.
Currently saving: Trunk Assignment
Form is empty.
Currently saving: ONS OPS Circuit Descriptor Assignment
Currently saving: ICP/PBX Network Assignment
Currently saving: Cluster Element Assignment
Currently saving: Device Profile
Currently saving: Personal Ring Group Assignment
Form is empty.
Currently saving: Multiline Set Key Assignment
Form is empty.
Currently saving: Personal Softkey Assignment
Form is empty.
Currently saving: Multiline Set Group Assignment
Form is empty.
Currently saving: Attendant Softkey Assignment
Form is empty.
Currently saving: HCI Session Profile Assignment
Form is empty.
Currently saving: DTE Terminal Profile Assignment
Form is empty.
Currently saving: Application Profile Assignment
Form is empty.
Currently saving: Dataset Circuit Descriptor Assignment
Form is empty.
Currently saving: Dataset Assignment
Form is empty.
Currently saving: Dataset Hunt Group Assignment
Form is empty.
Currently saving: Dataset Location Assignment
Form is empty.
Currently saving: Network Synchronization
Currently saving: MSAN-APNSS Group Assignment
Form is empty.
Currently saving: Modem Element Assignment
Form is empty.
Currently saving: Modem Element Hunt Group Assignment
Form is empty.
Currently saving: Station Attributes
Currently saving: System Speed Call Assignment
Currently saving: Trunk Group Assignment
Form is empty.
Currently saving: Hunt Group Assignment
Form is empty.
Currently saving: System Account Code Definition
Currently saving: Digit Modification Assignment
Currently saving: Class Of Restriction Group Assignment
Currently saving: XNET Trunk Profile Assignment
Currently saving: XNET Trunk Group Assignment
Currently saving: Route Assignment
Currently saving: Route List Assignment
Currently saving: Route Plan Assignment
Currently saving: Automatic Route Select Assignment
Currently saving: Remote Agent Subgroup Assignment
Form is empty.
Currently saving: Agent ID Assignment
Form is empty.
Currently saving: Agent Group Assignment
Form is empty.
Currently saving: Ring Group Assignment
Form is empty.
Currently saving: Remote Directory Number Assignment
Currently saving: Pickup Group Assignment
Currently saving: System Access Points
Currently saving: Remote Busy Lamp Assignment
Form is empty.
Currently saving: Multiline Set Busy Lamp
Form is empty.
Currently saving: ACD Path Assignment
Form is empty.
Currently saving: ACD Express Group Assignment
Form is empty.
Currently saving: ACD Path Options
Form is empty.
Currently saving: ACD Express Group Members
Form is empty.
Currently saving: Page Group Assignment
Form is empty.
Currently saving: Hotel Options Assignment
Currently saving: Suite Assignment
Form is empty.
Currently saving: Guest Room Assignment
Currently saving: Linked Suite Assignment
Form is empty.
Currently saving: Hotel Station Data
Currently saving: Call Forward Data
Currently saving: Department Assignment
Currently saving: Location Assignment
Currently saving: Telephone Directory
Currently saving: Personal Speed Call Assignment
Currently saving: Personal Speed Call Directory
Form is empty.
Currently saving: Feature Access Code Assignment
Currently saving: User Authorization Profile
Form is empty.
Currently saving: Call Progress Tone Detection Plan Assignment
Currently saving: Call Rerouting Assignment
Currently saving: Call Rerouting First Alternative Assignment
Currently saving: Call Rerouting Second Alternative Assignment
Currently saving: Call Rerouting Always Alternative Assignment
Currently saving: Intercept Handling Assignment
Currently saving: System Port Assignment
Currently saving: Application Logical Port Assignment
Currently saving: SMDR Options Assignment
Currently saving: DTE Session Profile Assignment
Form is empty.
Currently saving: Default Account Code Definition
Currently saving: Independent Account Code Definition
Form is empty.
Currently saving: Day And Time Zone Assignment
Currently saving: Associated Directory Number Assignment
Currently saving: Multiline Set Status Message Assignment
Form is empty.
Currently saving: Loudspeaker Paging Assignment
Form is empty.
Currently saving: Trunk Attributes
Currently saving: Maximum Dialed Digits
Currently saving: Traffic Options Assignment
Currently saving: Internet Security Assignment
Currently saving: SNMP Configuration Assignment
Currently saving: SNMP Trap Community Assignment
Currently saving: Customer Emergency Services ID Assignment
Currently saving: PSC DSP Assignment
Form is empty.
Currently saving: Compression Zone Assignment
Currently saving: Path Interflow Dialing List Assignment
Currently saving: MLPP Assignment
Currently saving: Security Options Assignment
Currently saving: Login Banner Assignment
Currently saving: Tenant Assignment
Currently saving: Network Topology Assignment
Currently saving: ICP/PBX Zone Assignment
Currently saving: Call History
Form is empty.
Currently saving: Call Park Assignment
Currently saving: Make Busy
Currently saving: Auto Answer
Form is empty.
Currently saving: DND
Currently saving: Phone Lock
Currently saving: User Login
Form is empty.
Currently saving: Call Coverage
Currently saving: Location Based Number
Form is empty.
Currently saving: Business Schedule Assignment
DATA SAVE Completed.

Successfully copied backup file from /vmail/temp/db/archive/Ipera3k.dba to C:\Users\USER\Documents\PreMigration Backup\172,30.127.4 Backup\BAckup_13122022 1533

**************************************************************
Database Backup Complete - Elapsed Time: 00:07:15
**************************************************************

VM messages are preserved in directory
C:\ProgramData\Mitel\MiVoice Business Migration Tool/Ftp/172.30.127.4/vmail/d/
No resiliency detected, continuing Migration.

Migrating software version from ICP 14.0.3.22 to MIVB 9.1.0.95

**************************************************************
Bootloader Migration Starting - Elapsed Time: 00:07:15
**************************************************************
Verifying the software load.

Verifying bootrom.s3

Verifying psn_fpga.bz2

Verifying psn_fpga.txt

Verifying RTC8260

Failed to verify RTC8260

Verifying SW load completed.

Transfering u-boot failed.
Migration failed.
Failed to verify the software load.
Please check logs for additional information.
 
It told you what's wrong: "Platform, RAM, or Hard drive/Compact Flash are not supported."

Review the release notes and make sure your system meets the requirements.
 
Did you run the Pre-migration audit? That will tell you if the controller is ready to move to release 9.x.
 
The "Migration Audit completed - MANDATORY changes are required before migration" should have stopped the upgrade and not allowed you to go further.

Did it revert back to the previous MiVB 8?
 
I would assume that this does not have the 16GB flash as required
 
@AH64Armament: on AX Controller the uncorrect compact flash dimension (8GB -> 16GB) hasn't stop the upgrade because the step-by-step procedure involves replacing the compact flash card during the upgrade (existing PN at purpose)
 
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