Upgrading from 4.2 to 8.0

[TISTech1]

I am upgrading from 4.2.20 to 8.0.43 and I see some things that concern me.
First off, even though I have loaded the software 5 license and made sure is came back as valid, when I go to the upgrade screen, it shows the “licensed” and the “required license” fields as 0. Then when I try to do the upgrade it gives me a warning that says, “Upgrading IP Office to Release 5.0 and beyond requires a software run-time license. Please ensure you have purchased and configured the correct software license on each IP Office before proceeding. Upgrading without this license will result in the IP Office entering unlicensed mode where all telephony will be suspended.” Should I proceed anyway? Is there an intermediate step I need to take?
The other thing is that they currently only have a “standard to professional” license and a voicemail pro license. Besides the software 5 license, do I need anything else to make the voicemail work? I know that there is an essential edition license that plays a part in making the R8 VMPro work.






Life is a game. Football is serious.

 

[mforrence]

I suspect you're seeing this because R4 doesn't know about version licensing. I'd do the upgrade and see what happens. You can always go backward.

 

[TISTech1]

Another question would be, I have the runtime software license 5 which is for R8, can I use it to go up to R7 or is it exclucive to R8?

Life is a game. Football is serious.

 

[amriddle01]

You can use it to go to R7, the problem with the required and licenced fields is Avaya made them work in the most stupid way, the required is what is required to run the release the system is currently on.. not what is requitred to upgrade (a bit backwards in an upgrade wizard), and licenced is what it can go to (licence wise). It should show 5 in licenced really but perhaps mforrence is correct