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4 Technical Notes
4.1 Upgrading IP Office IP500/IP500v2 core software
When upgrading to Release 9.0 from a previous major release an upgrade licence is required. It is recommended that the IP Office Release 9.0 Software Upgrade license is installed before upgrading the system. Although the license key may not be recognized immediately by the system running an earlier major release of software, it will be recognized when the system is upgraded to Release 9.0.
Note: An IP Office 8.0 system with Essential Edition functioning but not enabled with the required Essential Edition license key will have all telephony functionality disabled after the 9.0 upgrade. It is important to verify the license information prior to upgrading. If Essential Edition is not visible in the license summary, an Essential Edition license must be purchased and installed prior to attempting the 9.0 upgrade.
This table shows the necessary steps that must be taken to upgrade the IP Office system unit to Release 9.0:
Platform Current Release Upgrade Step 1 Upgrade Step 2
IP500 and IP500v2 7.0 and earlier Load 8.0 Load 9.0
All modules 7.0 and earlier Load 8.0 Load 9.0
IP500 and IP500v2 8.0/8.1 - Load 9.0
All modules 8.0/8.1 - Load 9.0