to upgrade the phone you need to FTP the new firmware file to the phone, as follows:
settings as follows should be set via the web gui on the 410/420's to enable a succesfull file transfer:
(all of the following assuming you are using an 'anonymous' ftp account)
ftp server = the ip address of the ftp server
phone account = phone ( yes, i do mean the word 'phone')
password = anonymous
application filename = exact file name of file e.g op410Std_7_0_1_LP2
then select 'download application' from the drop down menu and click submit.
the phone should now do the following:
attempt to look for the tftp server, try and find the file specified above, then restart due to lack of memory on the phone and carry out a download of the file.
Once downloaded the phone will write the file to it's flash memory. Whilst it is doing this do not at any stage disconnect the phone from its power source, if you do disconnect the phone whilst it is writing it's file you will currupt the flash ram chip on th phones motherboard - this component is not field replaceable.
Personally i use a shareware FTP program by 3COM called FTP pro.
It may be a good idea to set yourself up a small LAB at wherever you are working consisting of the following:
1. PC with above mentioned FTP program loaded
2. Firmware file required loaded onto the pc and placed in the FTP directory of the FTP software
3. crossover patch lead ( phone to PC )
4. local PSU for optipoint 410/420 srs
5. phone to be upgraded
That way you would have completely isolated the upgrade process from any other 'interference' ( above and beyond nosey blighters wondering what you are doing).
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