Upgrading an avaya ip office 500v2 with a 4 gb sd card 1

[DigitalG]

Hi guys, did you ever have any issue upgrading an ip office 500v2 with a 4gb sd card ?



According to the avaya website they do not recommend the use of 4gb cd card. What do you think ?




Current Avaya SD cards are 8GB. The use of older 4GB cards is not recommended.

https://ipofficekb.avaya.com/busine...nstallation/creating_an_ip_office_sd_card.htm

 

[sizbut]

I have two old systems with 4GB cards amongst my test rigs and they frequently get upgraded. On one, an upgrade using Manager typically only works once, the next upgrade will fail and instead requires extracting the card and going through the recreate process as the upgrade method.

So yes, it is possible to upgrade 4GB card systems, but the risk of needing to go to site and do a recreate instead is high.

Stuck in a never ending cycle of file copying.

 

[AACon]

At one point the system would even check the card and not let you upgrade if it was less than 8GB.
I would replace the card, they are cheap (for what they are). Usually if it's 4gb it means it's been in service for a while and SD cards don't have a super long cycle count as it is.
Especially good if you're using Embedded Voicemail.

But yes, you can use 4GB, just use manager to format/recreate the card, don't use the upgrade wizard. Seems to work better this way.

-Austin
I used to be an ACE. Now I'm just an Arse.

 

[DigitalG]

Ok the actual system is at release 8.0 and the PCS level is under 14

Now my plan is get a new 8gb sd card and a brand new ipo 500v2 and restore a backup,( and plds licenses of course )

What do you think ?

https://ipofficekb.avaya.com/busine...Projects/installation/hardware_pcs_levels.htm

IP500 V2 Control Unit
To support IP Office Release 9.1 or higher, PCS 14 or lower units must first install Release 8.1(65) (or higher 8.1) or any Release 9.0 and then upgrade to Release 9.1 or higher. Care should be taken to ensure that no calls are made before the final upgrade, otherwise the system will require upgrade license.

 

[biv343]

I've nuked unneeded/old phone firmware files from the backup directory on 4GB SD cards in a pinch on a couple occasions. I believe as long as there is 1 GB of free space then the upgrade wizard is happy.

Obviously not the 100% proper way as replacing the card is best long term, but when you're not in front of the system and nobody thought to check out what card is in the system, this will get you by.